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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
789 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 789 reviews
August 29, 2024
Braiden was super communicative and professional in setting my expectations. He constantly kept me up to date with the service done to my car and provided a loaner when the service extended beyond the setting my expectations. He constantly kept me up to date with the service done to my car and provided a loaner when the service extended beyond the proposed timeframe of completion. More
by Mike C
Verified CustomerEmployees Worked With
August 28, 2024
Great service and nice lounge. I always come back to this location, extremely friendly, helpful, and convenient. I always come back to this location, extremely friendly, helpful, and convenient. More
by Andrea W
Employees Worked With
Other Employees :
Star Castenada
August 28, 2024
Not impressed with quality of the cooled seats or the explanation why they don’t cool very well. explanation why they don’t cool very well. More
by TRACEY12
Employees Worked With
August 28, 2024
If Braiden was the person I worked with when I was recently in, then he was great! The video of the review of my car was also very good. Though, I’m not sure they checked the air pressure on the spare recently in, then he was great! The video of the review of my car was also very good. Though, I’m not sure they checked the air pressure on the spare tire. Also, the car cleaning was very good!!! Thanks! More
by kjcg
Employees Worked With
August 27, 2024
Fast easy scheduling and service. Quality jobasfgsdfgrtgfghegdffgefg fghtgh dggtrhtrth efgergrgb dfgergrg fevers dfgvfe fev fgeg Quality jobasfgsdfgrtgfghegdffgefg fghtgh dggtrhtrth efgergrgb dfgergrg fevers dfgvfe fev fgeg More
by nnnbain
Employees Worked With
August 27, 2024
Excellent service! Never been happier with a service department. My visit was seamless and efficient. Will definitely be a return customer! Never been happier with a service department. My visit was seamless and efficient. Will definitely be a return customer! More
by lorih0
August 27, 2024
Great experience as usual. Everyone is helpful and the service was quick and efficient. Thank you! Everyone is helpful and the service was quick and efficient. Thank you! More
by sofyab94
Employees Worked With
August 25, 2024
Cameron was very helpful and made the visit very pleasurable. The work was excellent and had good value. pleasurable. The work was excellent and had good value. More
by robert.fujinami
August 25, 2024
I appreciate their attentiveness and efforts to have the work on my vehicle done in a timely manner. work on my vehicle done in a timely manner. More
by lrookernevada
