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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
841 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 841 reviews
June 26, 2025
Garret was very helpful explained the issue very well and fixed a chronic issue I have been struggling with for a month. fixed a chronic issue I have been struggling with for a month. More
by JYANAKI
Verified CustomerEmployees Worked With
June 26, 2025
We had a great experience with Eric and the rest of the staff at Gen Garff Mercedes staff at Gen Garff Mercedes More
by mitchmcclellan
June 25, 2025
Communication problems. You do need to teach your employees to answer their phone when it rings. You do need to teach your employees to answer their phone when it rings. More
by M_sharaf
Employees Worked With
June 25, 2025
This was a nice and easy process. Thank you to the team at Ken Garff for making this a painless process. Thank you to the team at Ken Garff for making this a painless process. More
by jonp
Employees Worked With
June 24, 2025
Made trading and buying a new vehicle very easy a me d accommodated our needs. accommodated our needs. More
by Travis W.
June 23, 2025
We had great service! ! We had two cars serviced and they were ready when promised. This was particularly important because we live in Jackson Hole, WY and have to drive to ! We had two cars serviced and they were ready when promised. This was particularly important because we live in Jackson Hole, WY and have to drive to Salt Lake for service. More
by vlhokie
Employees Worked With
June 21, 2025
Was able to get next day service and two new tires after a catastrophic blow out while on a road trip from Colorado to Oregon. Service was prompt and agreeable. a catastrophic blow out while on a road trip from Colorado to Oregon. Service was prompt and agreeable. More
by wiegand_ken
Employees Worked With
June 19, 2025
Dealership is clean. Employees are polite and helpful . My car was taken care of properly Employees are polite and helpful . My car was taken care of properly More
by PATMKIRK
Employees Worked With
June 19, 2025
I do not want to write a fifteen word review. I really feel you are wasting my time by requiring a written encomium. I really feel you are wasting my time by requiring a written encomium. More
by mistick
June 16, 2025
Fast and friendly service with no pressure. The sales staff was great to work with and very knowledgeable on the details of the cars. The sales staff was great to work with and very knowledgeable on the details of the cars. More
by SEANROBINSON237
