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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
796 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 796 reviews
April 04, 2024
Vivian was friendly; good communicators; good service service was on time. Review too long. everything good service was on time. Review too long. everything good More
by hamblind
Verified Customer
April 04, 2024
Alan was a great salesperson and allowed us to spend time viewing/driving the Cayenne without being pushy viewing/driving the Cayenne without being pushy More
by joelharris.jh
Employees Worked With
April 03, 2024
Alan was gracious and accommodating. Mercedes of Salt Lake City took the headache out of dealership transactions. Mercedes of Salt Lake City took the headache out of dealership transactions. More
by mattytayo94
Employees Worked With
Other Employees :
Alan Satterfield, Spence Smith, Kenzie Allred, Fernanda Velazquez
April 03, 2024
I love this dealership. I have been getting cars for years from them. I will never stray I have been getting cars for years from them. I will never stray More
by spolychronis
April 02, 2024
Service was great and the service rep was very accommodating. Looking forward to the call to get the rest of my repair done when the parts arrive. accommodating. Looking forward to the call to get the rest of my repair done when the parts arrive. More
by MARGIEMES
Employees Worked With
April 02, 2024
I purchased a CPO Mercedes Benz GLB on-line. I am a price sensitive buyer that was looking for a 2022 silver GLB. This was the best price for the year, condition and mileage I found anywhere i I am a price sensitive buyer that was looking for a 2022 silver GLB. This was the best price for the year, condition and mileage I found anywhere in the US! The buying process was straight forward. In fact, besides the on-line photos, Dave created and send me a representative video of the vehicle. This customer service provided me with confidence about my remote purchase. More
by TJHALBACH
April 02, 2024
They were very helpful and patient with us. It was easy to buy Mercedes-Benz with them. Thank you! It was easy to buy Mercedes-Benz with them. Thank you! More
by COKOOLADD
March 31, 2024
Eric was efficient and knowledgeable. He was friendly and helpful. I enjoyed my car buying experience with him. Thank you! He was friendly and helpful. I enjoyed my car buying experience with him. Thank you! More
by leckey3
Employees Worked With
March 31, 2024
Both Dillon and Rossi were extremely helpful through the entire process of purchasing our GLB250. I would absolutely work with them again in the future. entire process of purchasing our GLB250. I would absolutely work with them again in the future. More
by terryunderwood1
March 30, 2024
I liked receiving the video updates on the vehicle and ease of making payment after service is completed. ease of making payment after service is completed. More
by Jan
Employees Worked With
