Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
793 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 793 reviews
March 08, 2024
Vivian was so nice! I think that was her name! And they washed my mats in the car! Wow!! Everyone is so great! Such a nice surprise!! Thank you! ❌⭕️❌⭕️ I think that was her name! And they washed my mats in the car! Wow!! Everyone is so great! Such a nice surprise!! Thank you! ❌⭕️❌⭕️ More
by LIZ34
Verified CustomerEmployees Worked With
March 07, 2024
Good service and the offer of a loaner is huge for me, as I live 45 miles away, so I can still function while the car is being serviced I live 45 miles away, so I can still function while the car is being serviced More
by KENT19
Employees Worked With
March 07, 2024
They was helpful good and let us letting me know what was going on with my car. They always do great work every time I went. going on with my car. They always do great work every time I went. More
by t81497
Employees Worked With
March 07, 2024
Great experience. Staff were extremely helpful, especially Estrella (Star). Repairs were competent and finished in a timely manner. It is nice to be able to trust t Staff were extremely helpful, especially Estrella (Star). Repairs were competent and finished in a timely manner. It is nice to be able to trust the service offered. More
by Jami
Employees Worked With
Estrella Casteeda
March 04, 2024
Crawford worked his magic in a professional, friendly manner. Crawford made the experience pleasant and easy! manner. Crawford made the experience pleasant and easy! More
by johnstonterese
Employees Worked With
March 04, 2024
I had issues with my C300 that I needed investigating and fixing ASAP. Crawford and his team took care of the issues quickly and diligently, keeping me informed along the way whilst keeping me on the road wi fixing ASAP. Crawford and his team took care of the issues quickly and diligently, keeping me informed along the way whilst keeping me on the road with an excellent vehicle meantime. Repairs and all round service were to my fullest satisfaction! We're already discussing my future upgrade. Very happy! More
by Chris S
March 04, 2024
Very helpful. They were not able to solve the problem on the first time, but brought the car in again and were able to resolve the problem. They were not able to solve the problem on the first time, but brought the car in again and were able to resolve the problem. More
by jeffjeffshaw
March 04, 2024
I had the best experience here! They made everything so quick and easy. I now have a car that I LOVE! Big thank you to Crawford!! They made everything so quick and easy. I now have a car that I LOVE! Big thank you to Crawford!! More
by robeemunford
