Kendall Dodge Chrysler Jeep Ram

Andrew and his team were very helpful in securing the vehicle we wanted. The service was very efficient and Andrew was extremely informative. We are very pleased! vehicle we wanted. The service was very efficient and Andrew was extremely informative. We are very pleased! More

The service was very good and fast. The service rep was very detailed and explained everything well. The service rep was very detailed and explained everything well. More

Biggest scam ever! !! Tried charging me for 9+ hours of work and they only worked on my car for less than three hours. Heard other saying the same type of things. The !! Tried charging me for 9+ hours of work and they only worked on my car for less than three hours. Heard other saying the same type of things. These guys are crooks. Never going to this place again. Been working with auto dealers for 30+ years and this was absolutely the worst service ever. They did not even do the first thing I asked them to do and I had to leave my car for an additional day. More

José has always treated me extremely well. He is always there for me. He is the one that can make a difference and make the dealer look good. He is always there for me. He is the one that can make a difference and make the dealer look good. More

These guys go above and beyond every time! They never disappoint, providing undivided attention and great service. Love the coffee machine too lol They never disappoint, providing undivided attention and great service. Love the coffee machine too lol More

Their service department is top notch! They care for your bottom car and bottom line. They care for your bottom car and bottom line. More

The service was phenomenal. The technician was extremely helpful and knowledgeable. He even remembered me from the year before when I called about the tires on my car and he ass The technician was extremely helpful and knowledgeable. He even remembered me from the year before when I called about the tires on my car and he assured me they were covered by the warranty. More

Honest Review: To start, when dealing with the dealership, make sure to record your conversations because what the advisor says can often change. The first time I brought in my Ram 1500, it was fo dealership, make sure to record your conversations because what the advisor says can often change. The first time I brought in my Ram 1500, it was for a radio screen issue. The truck was in the shop for nearly 12 days. The second time, it was for a sensor problem, but they discovered an issue with the front differential on the passenger side that I wasn’t aware of and replaced it without consulting me. On the third visit, I had an issue with a door sensor that was causing the truck to lock up while driving. Additionally, I reported a problem with the front parking sensor activating on its own. They claimed to have fixed it, but I still have the same issue today. I brought the truck in again for the front differential repair. The boot covering the joint was leaking grease, which was also covering the rim. They repaired it, but as a dealership, they should have known that replacing a steering component requires a realignment. I had to return to the dealership and insist on an alignment, presenting evidence from another dealership showing it was needed. They initially said it wasn’t necessary but eventually agreed with me. Then, I took the vehicle in for vibrations and mentioned that the air damper wasn’t functioning. The employee initially said it was a recall issue and would be fixed under warranty. Later, he contradicted himself, saying it wasn’t a recall and I would have to pay a co-pay. They had performed a special balancing to address the vibrations, which didn’t work. Each time I’ve brought the vehicle in, it’s returned covered in mud inside, as if they were using my Ram as a truck for their personal use. I even found cigarette ash inside, though I don’t smoke. I finally had the engine-seal repair done, and I was satisfied with that work. However, when I contacted Uconnect about a software update for the radio system, I was told to take the Ram to the dealership. The mechanic, who I’m certain didn’t check the software version, attempted to install the latest update and ended up installing an incorrect version. The radio screen wouldn’t turn on afterward. The vehicle stayed in the shop for a week, despite being told it would take three days. I was without the truck for 16 days. When I spoke to the manager, he acknowledged the issue, but I ended up having to pay for the damaged unit. Additionally, they left the truck filthy inside, and there’s now a warning in the history stating I’m a problematic customer for complaining and trying to take advantage of the warranty. First, it’s not my fault that the work is often done poorly. Second, the quality of the Ram vehicle itself is questionable given the problems encountered with just 50,000 miles and five years of use. As I told the service manager, it’s like bringing in a vehicle for an oil change and the mechanic failing to tighten the bolt properly, leading to engine damage. Who is responsible—the mechanic for their poor service or me for trusting in the quality of their work? It seems that their credibility is lacking, and frankly, I wouldn’t want to do any more business with them due to their lack of values. More

Amazing Personal Efficient Speedy Service Very friendly and courteous staff Transparent and thorough review of my jeep and courteous staff Transparent and thorough review of my jeep More

Great Dealer. Magnificent Vehicles. Great system. Great Staff. Great location. Thank you for such a wonderful opportunity. Magnificent Vehicles. Great system. Great Staff. Great location. Thank you for such a wonderful opportunity. More