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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,515 Reviews

3,515 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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May 01, 2024

Poor communication, what was to take 3 days took almost 4 weeks. Keys were lost and had to return following day. More

by eramirezv215
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddy from service.
May 02, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

"Eramirezv215" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 01, 2024

10+ years coming to this Dealership and they have kept their promises of a 5 star service. I understand that sometimes things you don’t expect happen, but what makes it better is dealing with people that More

by PAOLO LUSARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 01, 2024

Excellent fast service. I recommend this dealer always to everyone I know. They are great. More

by JAVIERLEIVA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 01, 2024

The service writer was very good at communicating. Once they started working on my vehicle, they repaired it very fast. My vehicle was there for 7 days. I have an extended warranty, and I thought that More

by Jackie Boone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathon
May 02, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 01, 2024

Jose has always been extremely helpful, very knowledgeable and always eager to assist and guide me to the best possible solution ! More

by Ff010673@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 01, 2024

Nice people, from the time that arrived , service 5 start , friendly, ….. the floor sparkles, Thanks More

by parcemtu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy on service
May 02, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 01, 2024

Fast, friendly, professional staff! Caring about my car needs! Made me feel special, I’ll go back there from now on More

by straitcrazy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Collado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Ugartechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wisor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willy Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 30, 2024

Paula was amazing! She is very kind and knowledgeable and made the repair process easy. She took great care of me and my car. Would definitely recommend Paula and this More

by scl1308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 30, 2024

Problem with my 6 month old car still not solved, even after two visits and the car held for over 7 weeks total. Horrible communication of what’s going on. Vehicle delivery disaster (imagine the filthy More

by Pacifica Hybrid Pinnacle 2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Povsic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

"Pacifica Hybrid Pinnacle 2023" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 30, 2024

No tengo quejas el servicio fue excelente y el trato con el personal también fue excelente More

by yunielparada15
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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