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Kendall Ford
Bend, OR
127 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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127 Reviews of Kendall Ford
Helpful September 27, 2023
I've bought upwards of 15 vehicles from dealers over the last 5 decades from Land Rover's hands on relationship to Tesla's digital relationship. Hands down Paul Stenzel is the most informed, relaxed and gen last 5 decades from Land Rover's hands on relationship to Tesla's digital relationship. Hands down Paul Stenzel is the most informed, relaxed and genuine agent we have worked with and we will again. More
by JMF
Employees Worked With
Joey Tupper
September 09, 2023
I was shopping around for a used truck or SUV for over two weeks when I found a Ford Ranger on CarGurus that was a close match to what I was looking for. The only problem is that it was a 5 hour drive to two weeks when I found a Ford Ranger on CarGurus that was a close match to what I was looking for. The only problem is that it was a 5 hour drive to pick it up. I asked if they would deliver and they replied yes. I decided to meet them in Eugene so their drive would be only 3 1/2 hours. I would highly recommend Kendall Ford of Bend. More
by esenter
Employees Worked With
Baily Elliott
August 28, 2023
I found this to be very easy. I did not spend lots of time there, the truck was exactly as ordered and the process was quick and painless. Thank you!. I did not spend lots of time there, the truck was exactly as ordered and the process was quick and painless. Thank you!. More
by Big Dog
Employees Worked With
Derrick.
August 24, 2023
I have doing business at this dealership since 1980. It used to be called Roberson Ford. I have purchased my share of used and new vehicles from this dealership. My recent "brake repair visit" remi It used to be called Roberson Ford. I have purchased my share of used and new vehicles from this dealership. My recent "brake repair visit" reminded me of the Central Oregon old fashioned service that I have come to expect from Ford. As Bend grows it is getting harder to find "good, old fashioned service". Keep up the good service work. More
by lorenrasmussen
Employees Worked With
Andy and Nathan in service
August 14, 2023
I bought a used vehicle at Kendall Ford in Prineville with the intention of giving it to my grand daughter to take with her in 3 weeks to go to college. . The vehicle was just traded in when we looked at with the intention of giving it to my grand daughter to take with her in 3 weeks to go to college. . The vehicle was just traded in when we looked at and purchased. It had not been detailed as of purchase. After signing all the papers and closing the deal, we left the vehicle at the dealership for detail. When my grand daughter came back the next day to pick up the vehicle, it had been washed but interior might have been vacuumed, but not anywhere close to clean. The carpet was not shampooed. The most visible were the many spots or stains on the headliner. The dirty headliner is almost what you could call disgusting and when I saw the vihicle, I was totally disapointed in the detail. My grand daughter is leaving for college in 10 days and would appreciate a better detail of the vehicle. We live in Sisters so detail work in the Bend store would be more convenient for us than driving to Prineville . Please contact me at your convenience for your reply. Everything else went well with the purchase. Thanks Gary 541 480 1013 More
by Gary
Employees Worked With
not sure of the names
July 25, 2023
They are always too busy to get my truck in within 6 weeks. I have a 2020 F-150 and have had several problems with it but can never get it in and have to use anothe car while waiting. They need more tec weeks. I have a 2020 F-150 and have had several problems with it but can never get it in and have to use anothe car while waiting. They need more techs and a bigger shop. More
by bryan
Employees Worked With
Joey Tupper
July 25, 2023
I've had my 2001 F350 serviced at the Quick-Lane since +/- 2007, and always had great and friendly experiences--until my most recent visit. This visit was tainted: The steering wheel was oily/greasy/grimy +/- 2007, and always had great and friendly experiences--until my most recent visit. This visit was tainted: The steering wheel was oily/greasy/grimy. Please note my recommendation will/would include the dirty/grimy steering wheel. More
by Dean
Employees Worked With
Joey Tupper
