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Kenny Ross Subaru

North Huntingdon, PA

Overview
Employees
Reviews
Vehicles
4.7
3,135 Reviews
While providing you with new and used cars, along with parts and service is our focus, at Kenny Ross Subaru we strive for much more. We want to give those in North Huntingdon and others we serve in Irwin PA, Jeanette, McKeesport an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Subaru model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service.
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11299 Lincoln Hwy

North Huntingdon, PA

15642

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Showing 3,135 reviews

January 03, 2023

Took forever. I don’t want to write any more. Take what the customer writes. More

by IMBOGUS2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2023 -

Kenny Ross Subaru responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 02, 2023

Kenny Ross did an excellent job of serving my Forester. I was able to get an appointment the next day, at a time of my choosing and they installed the equipment quickly and right on the promised time. More

by MJD94540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Piovesan
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Jan 02, 2023 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 01, 2023

We are in our 3rd & 4th subarus from Kenny Ross. They have always been very accommodating. Service is top notch. Great dealership. More

by TS731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2023 -

Kenny Ross Subaru responded

Great to see you back again!

December 31, 2022

We have been bringing our 3 Subaru cars to Kenny Ross Subaru for services for several years. Great car maintenance services: convenient, no hassle, good quality and quick. Thank you. More

by YIXINGSUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 31, 2022

All was well Mike is a great service advisor This is my second Subaru at Kenny Ross Ray More

by RAYCANCROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2023 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 31, 2022

Took a long time for an inspection. 7:00 am appointment and not ready until 1:30. Also said they topped off fluids and the next day the low washer fluid light came on. More

by RCOLEMAN2173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Siefers
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2023 -

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jan 02, 2023 -

RCOLEMAN2173 responded

Ray Coleman, 724-864-5316.

December 30, 2022

Excellent service department, clear communicators, pride in work, exceptional waiting area, backup there work, even get a free car wash, customer for life. More

by DRIDINGER2841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Schultz
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Jan 02, 2023 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 30, 2022

The salesman was excellent. The dealership is crooked though. They force you to buy a $1600 add on package if you buy a vehicle from them. More

by pavelbure80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rob Piovesan
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Dec 30, 2022 -

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 30, 2022

Very good. Jeff pepper did a great job. Couple little hiccups. But everything worked out More

by Betty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Pepper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Breedlove
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Jan 02, 2023 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 30, 2022

Very nice. Great care.I would recommend Kenny Ross Subaru. The service team is very nice and friendly. More

by NEWCOTTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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