Kenny Ross Subaru

The people I dealt with the day my Subaru was serviced were efficient and courteous. The waiting area was supplied with snacks and drinks and was a comfortable atmosphere to wait for my car. were efficient and courteous. The waiting area was supplied with snacks and drinks and was a comfortable atmosphere to wait for my car. More

I dealt with Steve. He was very professional and extremely helpful. He made the whole visit pleasant. I will definitely be back for any needs and I hope to deal with the He was very professional and extremely helpful. He made the whole visit pleasant. I will definitely be back for any needs and I hope to deal with the same people. There was also a tall gentleman I believe his name is Brian who was also very pleasant and very helpful. Everyone was very nice. More

The service facility is comfortable and clean. All the employees I interacted with were polite and knowledgeable. I came in to have my 2016 Outback inspected. The inspection was done in about a All the employees I interacted with were polite and knowledgeable. I came in to have my 2016 Outback inspected. The inspection was done in about an hour, and the front brakes were replaced shortly after I approved the work. I can rely on Kenny Ross to do what is needed to keep my car running safely and not to do things that are not necessary. More

The staff is very courteous the wait was short and snacks and coffee are great in the waiting room. Complete trust with this dealership I never feel getting taken advantage of. and coffee are great in the waiting room. Complete trust with this dealership I never feel getting taken advantage of. More

Very pleased with my service experience at Kenny Ross Suburu. Super-friendly staff, quick service, and comfortable waiting area. Had one small issue which was handled in a way that could not have been mo Suburu. Super-friendly staff, quick service, and comfortable waiting area. Had one small issue which was handled in a way that could not have been more professional, truly went above and beyond. More

Went in to have my pile changed plus tires rotated they checked my pads and told me they were a little less than half life meanwhile the pads were gone like nothing their checked my pads and told me they were a little less than half life meanwhile the pads were gone like nothing their More

Enjoy the assistance and thoroughness provide by everyone in the building. They actually care and it shows! in the building. They actually care and it shows! More

best experience we’ve had at a dealership! could not have asked for a better team of people to help get the car i wanted! could not have asked for a better team of people to help get the car i wanted! More

I bought my Crosstrek from you in 2014 (or maybe 2013, but it is a 2014)…The sales experience was easy, and even fun. Subsequently, any time I have needed to call on your service staff, I’ve had excellen but it is a 2014)…The sales experience was easy, and even fun. Subsequently, any time I have needed to call on your service staff, I’ve had excellent interactions with the entire service department. In this case, I am getting ready for two road trips, and Al was able to get me in first thing the next morning (my car was making a not-good sound….bad rear rotors, as it turned out)….. I do not enjoy television in waiting rooms, and I asked if (at the time the two other customers happily agreed) we could turn the sound off. I don’t know who the nice man was who quickly accommodated that request. I do sort of wish there was one designated QUIET WAITING SPACE…but the effect was achieved……I love that you always wash the car when finished….BONUS!! Thanks! More

Getting my inspection was a stress free experience. As always the staff was, friendly, knowledgeable and honest. The car wash was a nice bonus! As always the staff was, friendly, knowledgeable and honest. The car wash was a nice bonus! More