Kenny Ross Subaru

I don't love the car buying process. Having said that, Lauren and Christina on the sales side made things smooth. Charlie helped finalize the paperwork and get me in and out in a total o Having said that, Lauren and Christina on the sales side made things smooth. Charlie helped finalize the paperwork and get me in and out in a total of two hours. I would seriously look at buying another car from them in the future when the time comes. More

Mike provided good explaination of the services provided, accurate description of the cost. all done in a timely manner. accurate description of the cost. all done in a timely manner. More

Everyone was very helpful and well mannered. Thanks for such great service. I’ll refer friends to you in future Thanks for such great service. I’ll refer friends to you in future More

Issue was completely resolved. Car now runs smoothly without unwanted noise. I appreciate the way the maintenance staff had been very helpful and the way they handled the problem i Car now runs smoothly without unwanted noise. I appreciate the way the maintenance staff had been very helpful and the way they handled the problem immediately. I did not even have to wait a full day. More

Everyone I worked with was very helpful and spent time explaining the leasing process to me. I did not feel rushed and was able to get answers to all my questions. Maureen Bailey went above and beyond to explaining the leasing process to me. I did not feel rushed and was able to get answers to all my questions. Maureen Bailey went above and beyond to get me the vehicle I wanted. Johnny Blair made the process as easy as possible and was very responsive to questions and texts. More

Excellent service dept. I reccomend Kenny Ross Subaru to anyone looking for a full service dealership I reccomend Kenny Ross Subaru to anyone looking for a full service dealership More

Had to wait 2 weeks for part. to come in.. important part for window function. to come in.. important part for window function. More

great service, excellent customer,care fast scheduling, and speedy turn around transparent from start to finish and speedy turn around transparent from start to finish More

Ease of scheduling. Friendly service goes above and beyond when dealing with customers. Repairs and service were completed quickly without delay. Friendly service goes above and beyond when dealing with customers. Repairs and service were completed quickly without delay. More

My Forester had multiple idiot lights on for several days, and the heater was not noticeably working on the colder days. On the one day the wife and I had the time to get it looked at (we babysit grandc days, and the heater was not noticeably working on the colder days. On the one day the wife and I had the time to get it looked at (we babysit grandchildren 4 days a week) I made the call to Kenny Ross service Dept. Mike Siefers answered the phone and after explaining the problems with my vehicle, he calmed me down immediately, telling me if I brought in in that day (it was already afternoon) he would try to get it repaired while I waited. A few hours later Mike approached me in the waiting area with the best news in months. All the problems had been repaired, caused mostly by a Thermo Heat valve. Even better he said all the work was covered under the Drive Train warranty. I will be their customer for years to come! More