Kenny Ross Subaru

I am writing to commend Newton for always going out of his way to help me with my 2022 Subaru Ascent. Two years later he is helping me understand my radio and its features. We really appreciate his respe his way to help me with my 2022 Subaru Ascent. Two years later he is helping me understand my radio and its features. We really appreciate his respect and kindness to our attention and always willing to help at any time. I would say he is an asset to Kenny Ross Subaru and a reason I would recommend to friends to purchase a Subaru at this dealership! More

Sherry was very friendly and quick to approach me. When my car was done she updated me as to what they did. When my car was done she updated me as to what they did. More

My windshield wiper broke in middle of rainstorm on my way to work. I stopped at the dealership for help. They fixed my windshield wiper right away so I could continue my drive to work. I really appreciat way to work. I stopped at the dealership for help. They fixed my windshield wiper right away so I could continue my drive to work. I really appreciate the quick service. More

Easy process for services. Received calls about car process. Naturally would like lower cost for services. Received calls about car process. Naturally would like lower cost for services. More

Service was Excellent all around! No complaints! Friendly, informative and easy! Provided a loaner car which was so appreciated! No complaints! Friendly, informative and easy! Provided a loaner car which was so appreciated! More

Very good experience, very happy with work preformed and completed in a very timely manner !! Thank you 👍 completed in a very timely manner !! Thank you 👍 More

I was greeted by Steven Runion and he was ready to help me to get my vehicle inspected. I was asked where my key to my lug nuts were and I didn't even know that it took a special key. I've only ever had th me to get my vehicle inspected. I was asked where my key to my lug nuts were and I didn't even know that it took a special key. I've only ever had the dealership change my oil and rotate my tires, so I was in complete shock when I found out there was a special key. Steven went ahead and put regular lug nuts on my vehicle in case of an emergency and proceeded to get me a new set with key. Over all I was quite happy with the customer service and time that Steven took to ensure I was happy with my service. Being a single female it can be intimidating going to a dealership alone, but they make you feel comfortable that your not being taken advantage of. More

Issues were addressed efficiently and effectively by staff. Staff is knowledgeable, friendly and proactive when explaining issues. staff. Staff is knowledgeable, friendly and proactive when explaining issues. More

Great customer service! I will always search out Mike when I need any service! He always takes the time to explain anything my vehicle needs in a way I can understand. They I will always search out Mike when I need any service! He always takes the time to explain anything my vehicle needs in a way I can understand. They will also help with a list of repairs and assist with prioritizing the repairs so I can stay within budget. More

Service would not take care of the issue and sent us to another dealer. I drove over hour. Should have been told when scheduled it was something you couldn't handle another dealer. I drove over hour. Should have been told when scheduled it was something you couldn't handle More