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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,938 Reviews

1,938 Reviews of Kenny Ross Subaru - Service Center

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March 21, 2023

Friendly service. I was kept up to date and my car was finished quickly. Drop off and pick up is easy. More

by NELSONMELISSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 19, 2023

Always friendly and willing to have a loaner for me. Time efficiency is so great More

by CAROLBAZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Mar 20, 2023 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 19, 2023

Service was excellent. They always go above and beyond in customer care and service. Great dealership with even greater staff. More

by BOBBYLEE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Kenny Ross Subaru responded

Awesome to see you back again!

March 19, 2023

Service was fast friendly and efficient. First service visit for my new car .Service was what I came to expect from Kenny Ross Subaru. More

by CHARLESMEYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Piovesan
Mar 20, 2023 -

Kenny Ross Subaru responded

Great to see you back again!

March 18, 2023

It is a pleasure to deal with Kenny Ross. Service is prompt and personnel are knowledgeable and friendly. More

by JOYCE.KROMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick
Mar 20, 2023 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 18, 2023

Everyone in the service center is always so nice and informative and it is so comfortable in the waiting area More

by SHERRY_MCCUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 18, 2023

Very quick and friendly service! No problem getting loaner for the day. Mike was so helpful trying to help me. More

by ALLISON.WNDRLND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 18, 2023

Kenny Ross has great customer service. Every encounter is professional. Everyone is knowledgeable. It is great working with Kenny Ross. They always put their best effort into the job. More

by YUCSHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 17, 2023

As all the work was done I had to take it back for a 2nd time to get everything fixed. Not happy the there was grease smiles on my inner windshield and rear view mirror. Also the tech did not replace the re More

by CPDEMATTY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 15, 2023

Patient and thoughtful service dept. went out of their way to resolve all my issues! More

by RICKMALM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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