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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,937 Reviews

1,937 Reviews of Kenny Ross Subaru - Service Center

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February 10, 2023

I was provided quick and professional customer service. There was a very comfortable waiting room. More

by KEITHANDJOANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Hanan
Feb 10, 2023 -

Kenny Ross Subaru responded

Great to see you back again!

February 09, 2023

Friendly, clean. Fast service. Gave a clear explanation of the service and recommendations. Would recommend More

by TIM.CONFER50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 09, 2023

Kenny Ross Subaru treats you properly, everyone there! You can find great service here, like none other. More

by The Loxmyth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick
Feb 09, 2023 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 09, 2023

Gave a clear explanation of the service and recommendations was informing. Would recommend great service here. More

by STAFNL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Hanan, Jakob Krydick
Feb 10, 2023 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

February 09, 2023

On time and faster than estimated time for a part replacement. Brian was courteous and listened well. More

by Brett C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 09, 2023

I was kind of upset when they informed my father that they had lost my vehicle. They also took 3-4 days just to approve that another dealership could do warranty work on my vehicle. They need to work on More

by amboogirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick
Feb 09, 2023 -

Kenny Ross Subaru responded

More information in relation to this post would drastically increase the chances of our team getting in touch with you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 08, 2023

The staff was friendly, the check-in process was good, the waiting area was great, and the service results and price were excellent! More

by KNURD77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Feb 08, 2023 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 08, 2023

Service employee at desk was pleasant and explained results well. Car was done in time and washed which was nice. More

by WJM.KETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Feb 08, 2023 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 08, 2023

The service was great and informing, Mike was very professional and friendly. The service was quick. More

by RROZYCKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 08, 2023

Service Advisor Jakob was very friendly, inspection was done in an hour and it it nice that they offer coffee, donuts, snacks, chips and drinks. No complaints. More

by CHUBBSANDGRINCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Feb 09, 2023 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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