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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,936 Reviews

1,936 Reviews of Kenny Ross Subaru - Service Center

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January 31, 2023

Got me in and out quickly! Attentive with updates. Went the extra mile with topping off my windshield washer fluid. More

by CELENARENAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 31, 2023

Very pleased with Kenny Ross service. Brian was very helpful, checked my coupons for the best deal and prices are not mind boggling. The waiting room is very pleasant with snacks and drin More

by KPETROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Kenny Ross Subaru responded

Great to see you back again!

January 30, 2023

Great location friendly service very clean show room and shop outside of building is very well maintained and service waiting area is kept cleaned and offers coffee and snacks More

by TIM.COLBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick, Tracy Schultz
Jan 30, 2023 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 30, 2023

Staff is extremely kind and knowledgeable. Very short wait times for services, express service is very convenient. More

by AFBP0707
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

January 30, 2023

Great service, actually enjoyed the time we spent with our salesman Joshua.Took time explain everything this. More

by LIDWILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 29, 2023

They over filled my oil when I got it changed. They made it right. But it's a little disconcerting to think they could make such a simple mistake. More

by APBULLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

Jan 30, 2023 -

APBULLS responded

Thanks

January 29, 2023

I always feel welcome whenever I visit Kenny Ross's service center. Great snacks and friendly people! More

by CHUCKWBERRY48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 27, 2023

Great service center. Steve R. has been amazing to deal with helps me keep my subaru in great running shape and advocated for me in my recent struggle with a faulty compon More

by LNC_HOWELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 27, 2023

The workers are very nice and respectful. They had my vehicle for an hour while I waited in the comfortable waiting area More

by MAMAGQ70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 26, 2023

The service department always does a great job of communicating your vehicle needs and is kind and professional when explaining the repair, recall or whatever your needs are. A nice place to wait for More

by JIM_K1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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