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Key Acura of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
196 Reviews
At Key Acura of Reno, your satisfaction is our top priority. We're committed to helping you find the right vehicle at the right price—without pressure, hassle, or confusion. Our transparent sales process is designed with your comfort in mind, providing clear, honest information every step of the way. From the moment you walk in, you'll experience exceptional service, competitive pricing, and a team that truly listens. Visit us today and see how easy car buying can be—experience the Key difference!
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11550 S Virginia St

Reno, NV

89511

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Showing 196 reviews

December 18, 2025

I feel SO lucky to have such a GREAT dealership to service my Acura here in Reno!!! Key Acura does such a great job with my old MDX (which I also love) and they have great service reps that take good More

by ciarenreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Robinson - Service Director
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December 18, 2025

Oil change in a review of my car, mechanical condition. Thank you. I can't say anymore… I'd be happy to, but it's the holidays in super busy right now. I'm gonna need to move on from this text. But thank y More

by BDHAVILL
Recommend Dealer
Yes
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December 15, 2025

Performed an open recall, Brian and the rest of the staff did a great job. More

by MADAYAG101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Erickson, Gregg Phillips, Gage Mead
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December 13, 2025

Very helpful when making the appointment by phone. Super pleasant. Day of, we had a conflict in an unexpected Dr appointment, he got us in early and out in time. We will never work with any other loca More

by imprecious
Recommend Dealer
Yes
Employees Worked With
James
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December 12, 2025

Cody was a great representative of your company, a great communicator and a great help. The service area and the waiting room were clean. The refreshments appreciated. More

by MATRAG50
Recommend Dealer
Yes
Employees Worked With
Cody
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December 09, 2025

Thanks Brian for the great service and attentiveness to my issues. Appreciate really appreciate it. More

by WERMAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Erickson
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December 06, 2025

Read the first response! !!!! Here's a copy: 5 = excellent Great service at a great price! The best service experience I have had! Offered to rotate the tires...I had forgotte More

by Jerry@MurphyCommercialCapital.com
Recommend Dealer
Yes
Employees Worked With
Brian Robinson and two others Brian is my contact person He set the appointment up
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December 06, 2025

It is taking far too long to solve the issue with my. I am frustrated. More

by tahoejoy660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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December 05, 2025

So kind considerate and helpful…. it’s always a pleasure to visit Acura…..we just miss Mike Cho so much…….by that remark you can tell we have been clients a long time….. More

by JULIA90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Duggan
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December 05, 2025

Professional staff who work together to provide outstanding service for Acura owners. I was very pleased. More

by steven.egly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Erickson, Gregg Phillips, Gage Mead
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