Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Key Acura of Reno
Reno, NV
224 Reviews
At Key Acura of Reno, your satisfaction is our top priority.
We're committed to helping you find the right vehicle at the right price—without pressure, hassle, or confusion. Our transparent sales process is designed with your comfort in mind, providing clear, honest information every step of the way. From the moment you walk in, you'll experience exceptional service, competitive pricing, and a team that truly listens.
Visit us today and see how easy car buying can be—experience the Key difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 224 reviews
January 28, 2026
They help me out of a bad spot on another car I had. They were friendly and treated me like family. They were friendly and treated me like family. More
by SBEVILLE0
Verified Customer
January 28, 2026
I'm always treated well and feel important Easy to get an appointment and when I pull up they know my names appointment and when I pull up they know my names More
by bwells997
January 28, 2026
Quick and thorough service. Lounge area is great, 3 hours flew by. Didn’t try to sell unnecessary repairs. Easy and friendly service Lounge area is great, 3 hours flew by. Didn’t try to sell unnecessary repairs. Easy and friendly service More
by emichaelrose68
Employees Worked With
January 22, 2026
Professional, clear about costs and potential problems. Friendly and honest. Waiting area is clean and set up for ability to be comfortable and work if need be. Friendly and honest. Waiting area is clean and set up for ability to be comfortable and work if need be. More
by Reid
January 21, 2026
Brian is a wonderful asset for Acura Reno . He is very knowledgeable and professional. The dealership is top notch and a pleasure to do business with. He is very knowledgeable and professional. The dealership is top notch and a pleasure to do business with. More
by PCPINGREE
Employees Worked With
January 20, 2026
Oil change went great. I asked for a rear window wiper to be replaced and it didn't get done. I asked for a rear window wiper to be replaced and it didn't get done. More
by Toddfisher
January 20, 2026
It was clean and had nice amenities whike waiting for the service to be performed. Check in/out was quick and efficient. service to be performed. Check in/out was quick and efficient. More
by michellemlacasse
January 20, 2026
Everything with Our car we bought one month ago has gone perfect so far. We just had a clear bra put on the car and got it back yesterday. Everyone involved from salesperson that came in on his day off, to perfect so far. We just had a clear bra put on the car and got it back yesterday. Everyone involved from salesperson that came in on his day off, to finance and service have been great and have explained things so we understood. More
by baroloff314
January 17, 2026
The staff is very friendly and knowledgeable about any questions I have regarding my car! questions I have regarding my car! More
by Pricedianne53
Employees Worked With
January 16, 2026
Thorough and kind You guys did an amazing job taking care of my car, especially when I had to drop it off on a holiday. I appreciate the time and hard work that everyone put in. of my car, especially when I had to drop it off on a holiday. I appreciate the time and hard work that everyone put in. More
by Ashley.irvin73
