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Key Chevrolet

Middletown, CT

Overview
Employees
Reviews
Vehicles
4.5
443 Reviews
Key Chevrolet in Middletown wants to personally thank you for visiting Key Chevrolet, for your nicer, newer car. Key Chevrolet pledges to provide solutions and work hard to provide our customers exactly what they need at a price they can afford. Our staff is specifically educated to be solution providers, not salespeople, and you'll find friendly, respectful folks here ready to listen to your needs and provide the solutions to make your life easier. And once you have your nicer, newer car, we pledge to help keep your vehicle safe and fun to drive for as long as you want to drive that car. If you ever need anything at all, please don't hesitate to write to us at wecare@keycars.com.
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660 S Main St

Middletown, CT

06457

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Showing 443 reviews

January 28, 2021

Stanley was the best sales person I've ever deal with. I have bought dozens of new cars and this was the easiest deal. Andre very help full and knowledgeable third Silverado I have bought there. More

by rec513
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Laporte
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Jan 29, 2021 -

Key Chevrolet responded

Dear Rec513, thanks for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

January 28, 2021

We can’t say enough about Stan. He made the entire process of purchasing a new vehicle easy and stress free with the added bonus of getting many laughs and truly seeing what a delightful person he is. More

by rhankey2
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brion Geter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2021 -

Key Chevrolet responded

Dear Rhankey2, We're happy you had a fantastic time with us! Thanks for your trust; we're thankful for amazing customers like you. We hope to see you again soon!

January 27, 2021

Just like every other dealership. Sales was great. Once the check was signed then the pleasantries stop. I did purchase a used car. The car had 25k miles. After having the car 3wks and driving it 500 miles More

by rbrtconnelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stanley Statkiewicz
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2020 -

Key Chevrolet responded

Dear rbrtconnelly, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Jan 27, 2021 -

rbrtconnelly responded

Update-After driving the car for 3 weeks and 500 miles the check engine light came on. I contacted the dealership and was told I must pay for any services. I have not even made my first payment. I really had thought that after such a great buying experience that this dealership was going to be my go to for years to come but unfortunately they are just like every other car dealer. All the friendliness stops after the check is signed. I only chose to use this platform since I was asked so many times to use it during the purchase process. Extremely disappointed.

Jan 28, 2021 -

Key Chevrolet responded

Dear rbrtconnelly, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. Please feel free to reach out to wecare@keycars.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

January 18, 2021

It was a pleasure doing business with Stan. He is very personable and professional. Stan made us feel like valued customers . He is an asset to the company. Great Experience! More

by Rick T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2021 -

Key Chevrolet responded

Hi Rick T We can’t thank you enough for the kind words about Stanley. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon, and thanks again!

January 13, 2021

Great place to purchase a vechile and wonderful customer service from Stanley Statkiewicz..made me feel really good about my purchase. Will be coming back in the future and will send everybody his way More

by ChrisDouze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2021 -

Key Chevrolet responded

Dear ChrisDouze, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

January 12, 2021

I went to Key Chevrolet to test drive a few cars I saw on their website. I didn’t go there thinking I would leave buying a car. Stanley was my salesperson and I couldn’t be happier. He was very patient and More

by Heylester36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2021 -

Key Chevrolet responded

Dear Heylester36, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

January 12, 2021

This is the second vehicle I have purchase from Stan. He is thorough and helpful. Stan takes his time with you so that you fully understand the vehicle and the process. Very Pleasant experience! More

by dschaub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brion Geter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicky
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Jan 12, 2021 -

Key Chevrolet responded

Hi dschaub@ymail.com We can’t thank you enough for the kind words about our sales team member. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon, and thanks again!

January 12, 2021

I had such an easy experience. Staff was friendly and helpful. !! Stanley and Brion are amazing!! I love my new car! Thank you for everything More

by Cpiccochi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brion Geter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2021 -

Key Chevrolet responded

Dear Cpiccochi, We're happy you had a fantastic time with us! Thanks for your trust. We're thankful for amazing customers like you. We hope to see you again soon!

January 07, 2021

Best experience ever with buying a car! They take the time to explain everything and get you the BEST deal available. Recommend to anyone looking for a car More

by eboni.hester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brion Geter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2021 -

Key Chevrolet responded

Dear Eboni.hester, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

January 04, 2021

Transaction went very smooth and sales people were amazing. Definitely not pushy in sales at all and very informative. Will definitely highly recommend if looking to purchase a vehicle. More

by Bob Mehr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Laporte
Report | Print
Jan 04, 2021 -

Key Chevrolet responded

Wow, Bob Mehr! It sounds like you had a [good] time with us. Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

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