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Key Chevrolet

Middletown, CT

4.3
429 Reviews
Key Chevrolet in Middletown wants to personally thank you for visiting Key Chevrolet, for your nicer, newer car. Key Chevrolet pledges to provide solutions and work hard to provide our customers exactly what they need at a price they can afford. Our staff is specifically educated to be solution providers, not salespeople, and you'll find friendly, respectful folks here ready to listen to your needs and provide the solutions to make your life easier. And once you have your nicer, newer car, we pledge to help keep your vehicle safe and fun to drive for as long as you want to drive that car. If you ever need anything at all, please don't hesitate to write to us at wecare@keycars.com.
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660 S Main St

Middletown, CT

06457

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Showing 429 reviews

August 20, 2019

Reposted review after they deleted it I used to get my vehicle serviced here and boy was that a mistake!! Awful, just awful. My car had a check engine light on so naturally I brought it in More

by ScrewyouKeyChevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shylock Therrien
Aug 20, 2019 -

Key Chevrolet responded

"We are so sorry you had a bad experience. We have one of the highest customer satisfaction scores in the area and we work very hard to make sure our customers are happy every day. We are also sorry that you provided absolutely no information to allow us to reach you to discuss this and try to rectify the situation. Please reach out to our dedicated customer service team at wecare@keycars.com"

August 06, 2019

Great Experience! Whatt started as a simple phone call about a used vehicle ended in a happy customer. Thanks to Stanley I was able to get the SUV I have been wanting f More

by LKopko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Gomez
Aug 07, 2019 -

Key Chevrolet responded

We're glad to hear we delivered such a great experience and we thank you for your positive review. Heather H. Marketing Manager

August 05, 2019

Crazy Stanley - A+ Salesman As an extremely spur of the moment decision, on what was the hottest day of the summer (honestly felt like it was 150 degrees), driving by the dealers More

by lbouchard33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Gomez
Aug 06, 2019 -

Key Chevrolet responded

That definitely sounds like our Stanley... not even the extreme heat stops him :) Thank you for taking the time to write this review and for your business. We appreciate it. Enjoy your vehicle! Heather H. Marketing Manager

July 22, 2019

Stanley Statkiewicz is Awesome The people at Key Chevrolet went above and beyond to make sure my lease went through seamlessly. Everyone was professional and friendly but none more More

by Steph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Key Chevrolet responded

Steph, we are glad to hear that you had a great sales experience at Key Chevrolet. We can't wait to see you & your wife again when she is ready for a new vehicle. Enjoy your day. Heather H. Marketing Manager

July 22, 2019

7/21/2019 2020 Corvette C8 Seminar by Paul Koerner Throughly professional and informative. Yesterday was well worth my time to drive two hours from my home in northern NJ to attend this event. Paul Koe More

by Wild about Vettes
Recommend Dealer
Yes
Employees Worked With
Heather Hetrick, Paul Koerner
Jul 31, 2019 -

Key Chevrolet responded

Bill, thank you for attending our Corvette seminar, especially since you drove from NJ. Paul definitely has an extreme passion for Corvette & puts a lot of time into studying in order to provide the best service & information to everyone. We are glad to hear that you enjoyed the seminar. Heather H. Marketing Manager

July 22, 2019

Paul Koerner is the best when it comes to Corvette service. Paul Koerner’s seminars are the best! Thank you to Key Chevrolet for continuing to allow Paul to provide these very informative seminars. Paul has s More

by Todd L
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Koerner
Jul 31, 2019 -

Key Chevrolet responded

Todd, thank you for this great review on our Corvette Specialist, Paul Koerner, and our Corvette seminars. We appreciate your feedback. Have a wonderful day. Heather H. Marketing Manager

July 21, 2019

Best Service Technician Paul Koerner is the most knowledgeable about Corvettes in the East Coast and maybe the whole country. I had my Vette serviced in 2 other dealerships More

by Rob Matfess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Koerner
Jul 22, 2019 -

Key Chevrolet responded

Rob, thank you for this review on our Corvette Specialist, Paul Koerner. It was nice seeing you at our Corvette seminar the other day & glad you enjoyed it. It means a lot to us, knowing how far you & other customers travel in order to have Paul service your Corvette. Have a great day! Heather H. Marketing Manager

July 19, 2019

Great experience I went in not sure if I could even manage to get a new car, I owed so much on the current car I had, and it wasnt in great shape, they helped me out q More

by Charlescannell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Gomez
Jul 19, 2019 -

Key Chevrolet responded

Thank you for the positive review. We are happy to hear that you had a great experience at Key Chevrolet. Heather H. Marketing Manager

June 01, 2019

Waste of timeline After setting up 2 appointments and leaving my car for over 24 hours, it remained untouched. If you create an appointment it means nothing here. I tho More

by Christinab18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
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