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Key Chevrolet - Service Center

Middletown, CT

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24 Reviews

24 Reviews of Key Chevrolet - Service Center

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May 21, 2024

Key Chevrolet is fantastic. They listen to you they could you and quit and they get you out as quickly as possible. More

by kharayda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billmary Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
February 27, 2024

Service Advisor Amy did a great job, and Kelvin the technician completed the work excellently. More

by johngoii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy and Kelvin, Service Dept.
November 10, 2022

Had to get wifes Tahoe looked at so i tooknit to Key. Brett in service made the visit easy and got me in and out in no time. He really makes you the priority even when the place gets busy. Trust the se More

by Dmarsh34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Nov 10, 2022 -

Key Chevrolet responded

Dear Dmarsh34, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

August 08, 2022

I just bought a pre owned vehicle from Key Chevrolet. The front grill was cracked had to be replaced. Stan, our salesman setup the appointment. I brought the vehicle in for that service. Josh, the mech More

by billt0417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Aug 11, 2022 -

Key Chevrolet responded

Dear Billt0417, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

March 08, 2022

Worst Service ever I can't get a call back ~~~~ My Truck has been there for a week and No one will call me back I call they say we'll call you back - NO ONE EVER DOES More

by kmvaughan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Service Department
Mar 10, 2022 -

Key Chevrolet responded

Dear KmVaughan, Thank you for posting a review, and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further.” Please contact me at Lizmarie@keycars.com or call our team at 203-443-5400 Ext 346? We’ll work with you to resolve any issues as quickly as possible.

November 11, 2021

I starting going to Key Chevrolet for service on my Corvette, now I take all of my vehicles to Key. The people at Key are so friendly, transparent, and fair; especially Shylock in the service departm More

by ctuckey88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brion Geter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shylock Therrien, Paul Koerner
Nov 11, 2021 -

Key Chevrolet responded

Dear Ctuckey88, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

August 13, 2021

recently purchased new vehicle, second one in three years. Sir Stanley was my salesman for both. The wisdom and knowledge he possesses is priceless, great job Stan. After the handshake purchase I was i More

by williampeddle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shylock Therrien, Justin Lewis
Aug 16, 2021 -

Key Chevrolet responded

Dear Williampeddle, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

May 21, 2021

I worked with Stanley Statkiewicz, who was very knowledgeable and in the specifics of the C-8 Corvette I purchased as well as facilitating a smooth ordering and delivery process. More

by RayC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brion Geter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Koerner
May 25, 2021 -

Key Chevrolet responded

Dear RayC, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

April 21, 2021

Jake was very helpful and friendly towards my children. He brought paper and crayons to his desk and was very kind towards my three young kids who were close to becoming rowdy. I would highly recommend for More

by Brad Horrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Lewis, Jacob Kielbus
Apr 21, 2021 -

Key Chevrolet responded

Dear Brad Horrell, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

December 31, 2020

"Stan the man! I went in looking for the new corvette early in 2020. I searched over 15 different dealers with no one looking to help me find one. Stan worked through the covid issues and mapped out a ga More

by Combat Vet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brion Geter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Laporte, Paul Koerner
Dec 31, 2020 -

Key Chevrolet responded

Dear Combat Vet, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

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