Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Key Chrysler Dodge Jeep Ram of Rochester
Rochester, NH
460 Reviews
Proud member of the Key Auto Group!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 460 reviews
November 01, 2011
WE (my wife and I) have been dealing with Poulin Auto dealership for over 20 years and every interaction with them has been great. We have purchased 4 new vehicles through this dealership over the years dealership for over 20 years and every interaction with them has been great. We have purchased 4 new vehicles through this dealership over the years. More
by janjan90
Employees Worked With
john,brian,michael,scott
Helpful September 16, 2011
I have dealt with this dealership for several years and have bought many autos. Very satisfied customer. They are a reputable dealership, very friendly, and they work with you. have bought many autos. Very satisfied customer. They are a reputable dealership, very friendly, and they work with you. More
by Irene Collins
Employees Worked With
Frank Amato
August 01, 2011
I have always appreciated their straight forward approach. Everyone from ownership on down wants me to get what I am looking for and then some! approach. Everyone from ownership on down wants me to get what I am looking for and then some! More
by wsmeroff
Employees Worked With
Rob MacPherson, Matt
May 02, 2011
We thoroughly enjoyed buying our jeep from Steve Pierson. He was very informative and allowed us to "enjoy" the process of buying the jeep. We were not rushed and I loved that he had a sincere and comfortabl He was very informative and allowed us to "enjoy" the process of buying the jeep. We were not rushed and I loved that he had a sincere and comfortable attitude with us. We are loyal jeep owners and we realize there are many dealerships to choose from. We will continue to purchase our jeeps from Poulin Auto Country because of the integrity and sincerity we have experienced. Sincerely, Jeffrey and Denise Schaper More
by Jeff and Denise Schaper
Employees Worked With
Steve Pierson
April 06, 2011
OVER ALL THE EXPERIENCE OF PURCHASING MY FIRST NEW VEHICLE WAS FABULOUS !! JOHN AND MIKE MADE THE WHOLE PROCESS VERY STRESS FREE !! I WILL REFER ALL MY FAMILY AND FRIENDS TO POULIN AUTO COUNTRY TO PUR VEHICLE WAS FABULOUS !! JOHN AND MIKE MADE THE WHOLE PROCESS VERY STRESS FREE !! I WILL REFER ALL MY FAMILY AND FRIENDS TO POULIN AUTO COUNTRY TO PURCHASE THEIR FUTURE VEHICLES !!! I THANK JHN AND MIKE SOOOO VERY MUCH FOR ALL THEIR HELP !! I LOVE MY VAN !!!!!!!!!!!!!!! SINCERELY LORI WESTOVER More
by loriwestover
Employees Worked With
JOHN RIENDAU & MIKE GRENIER
January 20, 2011
I had avery good greeting without a pushy attitude from the sales person. He was very knowledgeable about the vehicle I was looking at. fter discussing this vehicle I met Brien Poulin who was as knowledgab the sales person. He was very knowledgeable about the vehicle I was looking at. fter discussing this vehicle I met Brien Poulin who was as knowledgable and courteous as Steve was. After some chit chat the gave me a price. After negotiations we came to an agreement. Price was the same but the scope increased. I think we both got what we wanted and walked away shaking hands. I very nice way of doing business. All the work I have had done ther was as polite and professional as the sales force including the credit manager Mike. Great People and I will and Have reccommended people to Poulin Auto to Do their business there. They are a customer based Profession organizatin. I'm a Happy Camper More
by b mowers
Employees Worked With
Steve Pierson and Brien Poulin
January 06, 2011
I needed to get a newer and more reliable vechile because of the traveling I do for work. I was shopping around for a week and every vechile I was interested in, couldn't get financed. I really wanted to g of the traveling I do for work. I was shopping around for a week and every vechile I was interested in, couldn't get financed. I really wanted to go back to a chevy because I had nothing but good luck with them. I thought I was going to have to settle for another make until I got in touch with Poulin Chevorlet. They had a 04 Trailblazer I was very interested in. I talked on the phone to Stacey and she told me there was a good chance they could get me financed and to come down. By the end of the busniess day, they had me driving home in my new Trailblazer. Johnny, my salesman, was so personable, he made me feel very comfortable and relaxed. I am more than happy to recommend this dealership to anyone. More
by jgosseli
Employees Worked With
Johnny Riendeau, Stacy
January 03, 2011
The service dept is what keeps me coming back to Poulin's....they are incredible and go out of their way to make sure that I'm happy. I highly recommend them! Also, I've owned my Jeep Liberty for Poulin's....they are incredible and go out of their way to make sure that I'm happy. I highly recommend them! Also, I've owned my Jeep Liberty for almost 8 yrs and it has close to 160,000 miles on it. It has been a great vehicle and I have not had to do any real major work to it. I'm getting ready to buy another Jeep within the next year. The only thing that holds me back from trading in this one is that it's been such an awesome car that I hate to part with it! More
by debmikegig
Employees Worked With
Candy (Service)
January 03, 2011
I was very happy with Brain Poulin's.A very friendly atmosphere and a no pressure sales.They got me the car I wanted and I'm very happy with it.If you are loooking to buy a new or used car with no press atmosphere and a no pressure sales.They got me the car I wanted and I'm very happy with it.If you are loooking to buy a new or used car with no pressure and want to be treated right,yuou should go to Brain Poulin's Chevolet.I would definetly go back. Terry More
by nhguy0730
Employees Worked With
Jeff
January 03, 2011
I have worked with Brian Poulin directly, and many people in the Customer Service Department and with the Service team. The entire staff is friendly and very in-tune with their customers. I needed them to go in the Customer Service Department and with the Service team. The entire staff is friendly and very in-tune with their customers. I needed them to go above and beyond to help me fix my Caravan, one that I purchased used in 2008 from them. They took care of me, no questions asked. I will continue to use Poulin for all my auto purchases in the future. More
by tamara109
Employees Worked With
Entire Service Team
