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Key Hyundai of Manchester

Vernon, CT

4.4
2,077 Reviews

21 Hartford Turnpike

Vernon, CT

06066

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Showing 2,077 reviews

July 31, 2022

Jeff Ransom is awesome. He found me the perfect Tucson and made it perfect. I love it. More

by Punky2cats
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ransom
Aug 05, 2022 -

Key Hyundai of Manchester responded

Dear Punky2cats, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

July 21, 2022

The Representative Dan Defreitas is the best! He is courteous, very knowledgeable, helpful and so humble. He’s concerned about the customer’s satisfaction. He ensures your car is getting the ser More

by Adriene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Defreitas
Jul 22, 2022 -

Key Hyundai of Manchester responded

Dear Adriene, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

July 12, 2022

It was my first time buying a car and Steven C really helped smooth over my experience. I was able to test drive, finance, and get everything sorted ASAP! He was great about answering my questions and ma More

by Jake P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Cerasoli Jr.
Jul 15, 2022 -

Key Hyundai of Manchester responded

Dear Jake P, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

June 15, 2022

Horrible experience in addressing my vehicle recall remedy. I got a mailer from Hyundai to schedule an appointment for an urgent safety recall. I set up an appointment online. I called them to confirm More

by reachsayan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel DeFreitas
Jul 07, 2022 -

Key Hyundai of Manchester responded

Dear Reachsayan Thank you for posting a review, and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact me at Lizmarie@keycars.com or call our team at 203-443-5400 Ext 346? We’ll work with you to resolve any issues as quickly as possible.

May 21, 2022

Very pleasant, and clean! Would definitely go back to buy another car. Ed was my sales guy and he was very nice and informative More

by Gilhoolyben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Douton
May 21, 2022 -

Gilhoolyben responded

Great hob

May 21, 2022 -

Gilhoolyben responded

Great job

May 21, 2022

The salesman Ed was very helpful getting me my hybrid and he was by far the most knowledgeable salesperson I dealt with (and I dealt with a lot) More

by CTHybridGirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Douton, Shelby Ohayon
May 24, 2022 -

Key Hyundai of Manchester responded

Dear CTHybridGirl, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

May 18, 2022

Ed made the process of buying a car quick and easy. He was very helpful and knew exactly what I was looking for. More

by nicnel27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Douton
May 18, 2022 -

Key Hyundai of Manchester responded

Dear Nicnel27, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

May 18, 2022

Dealership worked well with us to get a new vehicle. Has been a great experience. Steve was our sales rep. More

by Jess J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie - Finance Person , Steven Cerasoli Jr.
May 19, 2022 -

Key Hyundai of Manchester responded

Dear Jess J, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

May 17, 2022

Steven was so helpful and patient with myself and the two children that I dragged with me… it meant so much to me he took his time and concentrated on us. He even answered my concerns after leaving and even More

by skapell30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Cerasoli Jr.
May 18, 2022 -

Key Hyundai of Manchester responded

Dear Skapell30, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

May 16, 2022

They made car buying quick and easy! This is my second time buying a vehicle and I wouldn’t go anywhere else. More

by Dahernpare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Douton
May 18, 2022 -

Key Hyundai of Manchester responded

Dear Dahernpare, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.