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Key Hyundai of Salem
Salem, NH
890 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 890 reviews
January 12, 2024
Raffy was professional, accommodating, pleasant and easy to deal with. Would recommend him/KEY Hyundai of Salem. to deal with. Would recommend him/KEY Hyundai of Salem. More
by nunu45
January 12, 2024
Easy process and everyone was super nice and easy to work with. I am very happy with my buying experience. with. I am very happy with my buying experience. More
by amy.davy
Verified CustomerJanuary 04, 2024
This dealership is wonderful. They helped me get a beautiful, low mileage, newer SUV within my budget. They helped me get a beautiful, low mileage, newer SUV within my budget. More
by rbecca120
January 04, 2024
Went above and beyond to deliver car to my house when car wasn't ready due to recall from Kia that had not been fixed at the time I was there to pick up car. Salesman took the car to Kia, had recall checked wasn't ready due to recall from Kia that had not been fixed at the time I was there to pick up car. Salesman took the car to Kia, had recall checked in fixed and delivered card to my house. More
by KLKA
January 01, 2024
The dealership was not an issue. The issue was with the service advisor and the customer Service rep Cathy. In my opinion, she was unprofessional & has no follow through skills wha The issue was with the service advisor and the customer Service rep Cathy. In my opinion, she was unprofessional & has no follow through skills whatsoever whether it’s phone calls or email. It took two family members to try to reach her several times in an attempt to resolve the issue fairly. . At the advice of the service advisor, he suggested I rent the car for two weeks. Because he was not sure when my car would be looked at due to the nature of the issue. The cost for rental for a week from Hertz was $218.00. Within hours was much to my surprise he made a call to say my car was ready, and I had just rented the vehicle for the week . Hertz would not cancel the contract and re-reimburse me . Therefore, I feel Hyundai should be responsible for the total amount since I acted on their advice. I leased & then purchased my vehicle, and as a loyal Hyundai customer, I feel Hyundai should reimburse me for the full amount of my rental of $218.00. Cathy made the decision the $31 was fair and it most certainly is not. Refuse to discuss the matter any further, and when she was questioned by a family member to speak to her manager, she refused. Does that sound do you like More
by DFIC22
Employees Worked With
January 01, 2024
Not friendly, not helpful, not considerate, and very distant. Seemed only interested in making money. distant. Seemed only interested in making money. More
by Neil
Employees Worked With
December 28, 2023
Quick and efficient, quick to resolve my problem, friendly, understanding, didn’t give me a hard time at all!! friendly, understanding, didn’t give me a hard time at all!! More
by Adrian303
Employees Worked With
Other Employees :
Sara Graveline
December 28, 2023
Never going there again! Rude customer service and I was being yelled at. Espíritu treat like an idiot Rude customer service and I was being yelled at. Espíritu treat like an idiot More
by brendalm526
December 22, 2023
Helpful, quick and have answer every question I’ve had. Thank you guys at Hyundai of Salem. Thank you guys at Hyundai of Salem. More
by MANDYACEVEDO906
Employees Worked With
Other Employees :
Sara Graveline
December 20, 2023
great service great customer service great service represetative love my car Thank you Thank you represetative love my car Thank you Thank you More
by maggie1414
