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Key Hyundai of Salem
Salem, NH
919 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 919 reviews
January 17, 2024
Service manager bent over backwards for my situation. The work that was done. Made my car run like new. The work that was done. Made my car run like new. More
by jptomaselli
Verified CustomerEmployees Worked With
January 17, 2024
First I do want to thank all of you guys it was good buying experience the high > I did most of the deal with Diane by texting without leaving my living room. Then I came in it did took few minutes t buying experience the high > I did most of the deal with Diane by texting without leaving my living room. Then I came in it did took few minutes till you guys understand that After we agreed on the details by text I will not let you guys change anything but it was super quickly to make it clear (in my experience it usually take longer) the low> I never got the email with all the financial paperwork (as discussed) It took more than the 7 working days to get the car (as promised ) and during the wait for the car your communication and responds wasn't great. Thanks again for your service, Will meet you guys in few month for another car. More
by OMAMET
January 17, 2024
Great experience working with Rafi! He made our purchase quick, easy, and fun! Very knowledgeable and helpful. He made our purchase quick, easy, and fun! Very knowledgeable and helpful. More
by Cdeangelo328
January 17, 2024
Hi. Erik was my sales person and he was terrific. We had a few issues with paperwork but it all worked out. I had a great experience with key Hyundai an Erik was my sales person and he was terrific. We had a few issues with paperwork but it all worked out. I had a great experience with key Hyundai and would definitely recommend the dealership and Erik! More
by TRICIATOR
January 16, 2024
Quality service department. They are great at communication, nice people, very helpful. I would recommend Key Hyundai service dept. They are great at communication, nice people, very helpful. I would recommend Key Hyundai service dept. More
by DCVINAR
Employees Worked With
Other Employees :
Jeremy Case, Sara Graveline
January 16, 2024
Very cheap dealer as they charge 3% on using credit card to pay your bill. On top of that they create things for you that needs to be changed at your car to charge you big amount. to pay your bill. On top of that they create things for you that needs to be changed at your car to charge you big amount. More
by WNG10
Employees Worked With
I don't know these employees
January 16, 2024
Amazing, quick service with a pleasant and professional staff. I’ve had some nightmare experiences with service departments, but I’m happy to say this was nothing like that. I like a good 30 minutes away, staff. I’ve had some nightmare experiences with service departments, but I’m happy to say this was nothing like that. I like a good 30 minutes away, but will be coming back for all of my servicing needs. Special shoutout to Brittany, who was my service rep during my repair. She was patient, polite, and personable. More
by Sepado
Employees Worked With
Brittany Lastname
January 16, 2024
Consistently great customer service and support. I get, get on and get out in a timely manner.. I get, get on and get out in a timely manner.. More
by Teacherdeb
Employees Worked With
Other Employees :
Jeremy Case, Sara Graveline
January 16, 2024
Dealership is clean and front associates are knowledgeable and friendly. It was a good experience. knowledgeable and friendly. It was a good experience. More
by CAL4H0ME
