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Key Hyundai of Salem
Salem, NH
890 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 890 reviews
October 01, 2023
Poor customer service in sales - dealership did not handle auto loan well at all. We tried to use our Bank of America-issued loan, but manager David Flowers refused to use our loan paperwork and tried handle auto loan well at all. We tried to use our Bank of America-issued loan, but manager David Flowers refused to use our loan paperwork and tried to re-do the loan using his own representative. This slowed down our buying process and we ended up waiting in the dealership for over 4 hours in one day. Also, although we stated while buying the car that we needed it by a certain date, the dealership did not make an effort to expedite our purchase and did not contact us with an ETA of when the car would be ready (we had to call them instead). More
by EMMET KLEIN
Verified CustomerEmployees Worked With
Other Employees :
David Flowers, Cam Lira
October 01, 2023
Great sales department, very professional and friendly, made the purchase of my 2023 Sonata Hybrid Limited very easy! made the purchase of my 2023 Sonata Hybrid Limited very easy! More
by b52ewo
September 30, 2023
Everyone was very helpful. Fabian was great. Gave us a full tutorial of the features and very knowledgeable. Everyone made the purchase easy and quick . Could highly recomme Fabian was great. Gave us a full tutorial of the features and very knowledgeable. Everyone made the purchase easy and quick . Could highly recommend Key Hyundai. More
by diane
September 30, 2023
Eric was knowlegeable about all aspects of the car. He was friendly and professional and handled the sale without any pressure or false promises. David also took the time to greet us and chat a bit. Th He was friendly and professional and handled the sale without any pressure or false promises. David also took the time to greet us and chat a bit. The dealership provides a very professional and welcoming atmosphere. More
by ruthp48
Employees Worked With
David Flowers, Eric Acosta
September 30, 2023
This is a fantastic location but don't plan on using the wifi as it wasn't great last time I went. wifi as it wasn't great last time I went. More
by jdc.smiles
September 30, 2023
We've purchased 5 cars from them and we've always felt very comfortable with everyone very comfortable with everyone More
by Shirl
September 30, 2023
This is my third Hyundai that I have purchased from this dealership, they are awesome. dealership, they are awesome. More
by TSUMMA2007
Employees Worked With
September 28, 2023
Very pleased with my experience with this dealership. I would recommend them to others. They are efficient, friendly and attentive. Thank you! I would recommend them to others. They are efficient, friendly and attentive. Thank you! More
by T.BENNETT42
September 28, 2023
Have been using this dealership since 2008. Easy to make appointment, fair prices, good customer service, comfortable waiting area. I do the maintenance suggested and never have problems in Easy to make appointment, fair prices, good customer service, comfortable waiting area. I do the maintenance suggested and never have problems in between services. Have never had to return because of poor workmanship. More
by HERNANDEZBARB
Employees Worked With
September 27, 2023
Nancy Vega was outstanding and a very honest person. She was friendly and respectful and courteous. She made me feel at ease. It was a pleasure doing business with her. She was friendly and respectful and courteous. She made me feel at ease. It was a pleasure doing business with her. More
by miller.gayle
Employees Worked With
