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Key Hyundai of Salem

Salem, NH

Overview
Employees
Reviews
Vehicles
4.5
954 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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470 South Broadway

Salem, NH

03079

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Showing 954 reviews

October 12, 2026

Should have had parts needed on hand Shouldn't have to wait a week for what should be stock parts More

by Matc613
Recommend Dealer
Yes
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Oct 12, 2026 -

Key Hyundai of Salem responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 10, 2026

Did not fix my problem they claim there was nothing wrong with the vehicle which I think is b******* More

by sdicamillol1993
Recommend Dealer
No
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Oct 12, 2026 -

Key Hyundai of Salem responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 10, 2026

very happy with the service and the quality of work and it is a convenient location More

by jdizazzo16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Faulkner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2026 -

Key Hyundai of Salem responded

We’re glad the service on your Hyundai Elantra met your expectations and that our location was convenient. Knowing you’re happy with the quality of our work means a lot to our service department.

August 19, 2026

Excellent customer service from start to finish! Brought my car in for a tire rotation- the whole process was smooth, and I was in and out in under an hour! Brandon helped me and he was exceptional- More

by shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Eideh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2026 -

Key Hyundai of Salem responded

We’re glad the tire rotation on your Hyundai Kona went smoothly and that you were back on the road in under an hour. Hearing that Brandon provided friendly, professional service means a lot to our service department. Thank you for entrusting us with your Kona and for the five-star rating.

August 11, 2026

I've been bringing my Hyundai here for 9 years, although I bought it at another dealership. Always friendly, helpful attendants when I arrive. I know I can trust they will provide the best service for my More

by blueskies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Faulkner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 11, 2026 -

Key Hyundai of Salem responded

Knowing you trust us to provide the best service for your Hyundai Accent after nine years means a lot to our service team. We appreciate your kind words about our friendly, helpful attendants and look forward to supporting you at every visit.

July 16, 2026

Pleasant. Did work as promised. No hassles. Clean, comfortable waiting area with interesting tv show at appropriate volume, free snacks and organic drinks a More

by Ras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis
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Jul 16, 2026 -

Key Hyundai of Salem responded

Thanks for the five-star review. We’re glad the service on your Hyundai was seamless and that you found the waiting area comfortable with snacks, organic drinks, and water alongside an engaging TV. We look forward to welcoming you back.

July 02, 2026

Rafaelito and James were a pleasure to work with. Very helpful with all my questions and concerns. More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rafaelito Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James xx. Brice
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Jul 05, 2026 -

Key Hyundai of Salem responded

Thank you, Mark, for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Key Hyundai of Salem are glad to have you as a customer.

June 11, 2026

Excellent Service. They really made an effort to get me into the vehicle I wanted and stayed within my desired price range. More

by jetanguay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Taluva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 11, 2026 -

Key Hyundai of Salem responded

Thank you for sharing your experience with our team helping you find the right Hyundai within your budget. David and our staff are delighted we could match the model you wanted at the price you set. We appreciate your trust and look forward to assisting whenever you need us.

June 04, 2026

Bought a car from them. $60,000 transaction. They promised to get car registered for me out of state. They screwed it up and won't even answer my calls. They hang up on me a More

by jknox16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nancy Vega
1.0
This rating includes all reviews, with more weight given to recent reviews.
James St. Brice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rafaelito Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Colon Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Dupras
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Eideh
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Taluva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 11, 2026 -

Key Hyundai of Salem responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is anything we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

May 28, 2026

Clean, professional, friendly staff, timely appointments, excellent service. The only dealership I’m willing to go to More

by evaaltvater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andie
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May 28, 2026 -

Key Hyundai of Salem responded

Thank you for commenting on our clean facility, professional and friendly staff, and punctual appointments. We’re glad the service on your Hyundai Elantra met your expectations. We appreciate your trust and look forward to assisting you again.

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