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Key Hyundai of Salem

Salem, NH

Overview
Employees
Reviews
Vehicles
4.5
856 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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470 South Broadway

Salem, NH

03079

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Showing 856 reviews

March 12, 2024

Oil change and inspection done efficiently and my wait was quite short. Great job! Online appointment scheduling worked very well More

by T.Stew228
Recommend Dealer
Yes
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Mar 12, 2024 -

Key Hyundai of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Your friends at Key Hyundai of Salem

Helpful
March 12, 2024

A simple recall software update took 2 hours. With an appointment, it should not have taken that long More

by ANNIEBYERS2000
Recommend Dealer
No
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Mar 15, 2024 -

Key Hyundai of Salem responded

Thank you for bringing this to our attention, Annie, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

Helpful
March 12, 2024

Went in concern, non were addressed. I asked to take vehicle out with some to replicate problem. I was told there is no one. I will never use this dealer for anything again. More

by bgiii
Recommend Dealer
No
Employees Worked With
Brandon Marrero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Marrero
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Mar 12, 2024 -

Key Hyundai of Salem responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

Helpful
March 07, 2024

Usually easy to schedule an appointment without a long waiting period. Services are usually done in a reasonable amount of time. Waiting area is nice with plenty of places to sit and even a couple of work More

by VWAARON02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Graveline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Key Hyundai of Salem responded

Thank you for your very kind review. Brandon, Sara, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Key Hyundai of Salem. Your friends at Key Hyundai of Salem

Helpful
March 02, 2024

All staff I dealt with were very pleasant and friendly. My sales rep, Nancy Vega was wonderful. She did a great job acquiring the vehicle I wanted and walking me through the leasing process for my new 202 More

by Trishl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Georgoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Flowers
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Mar 02, 2024 -

Key Hyundai of Salem responded

Trish, it's great to hear that Nancy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Key Hyundai of Salem! Your friends at Key Hyundai of Salem The Key Difference

Helpful
March 01, 2024

The sales team has been very friendly and worked together to help me choose the right vehicle for my budget and family needs. They have all assisted in transferring my registration from my old vehicle to the More

by HG_VANDEVEER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nasaih Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Key Hyundai of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Key Hyundai of Salem! Your friends at Key Hyundai of Salem The Key Difference

Helpful
February 29, 2024

Pleasant staff easy buying process felt no pressure Would buy again from Salem Hyundai in the future. More

by Warrenk2
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Vega
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Mar 01, 2024 -

Key Hyundai of Salem responded

Warren, Here at Key Hyundai of Salem, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Your friends at Key Hyundai of Salem

Helpful
February 28, 2024

Everyone was very professional and courteous. They did a great job and explained everything well. More

by sp60203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Boissoneau, Jonathan Stratouly
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Feb 28, 2024 -

Key Hyundai of Salem responded

Thanks for sharing about your experience with Key Hyundai of Salem. We appreciate your business and hope to see you again soon! Your friends at Key Hyundai of Salem The Key Difference

Helpful
February 27, 2024

I found them excellent to work with. I had lots of questions. Christian was very helpful and explained everything. I am glad I decided to buy from Key Hyundai. I did visit several dealer More

by lindan442
Recommend Dealer
Yes
Employees Worked With
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Rodriguez
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Feb 27, 2024 -

Key Hyundai of Salem responded

Thank you! Christian and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Key Hyundai of Salem. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

Helpful
February 26, 2024

Courteous very helpful everything done in a timely manner Kept in formed through the whole process More

by jmduke60
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Marrero
Report | Print
Feb 26, 2024 -

Key Hyundai of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Key Hyundai of Salem. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

Helpful
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