Key Hyundai of Salem

Efficient courteous service Service advisor listened to the reason for my visit, verified the work to be done and it got done efficiently. No time wasted sitting around. Service advisor listened to the reason for my visit, verified the work to be done and it got done efficiently. No time wasted sitting around. More

Helpful and thorough! Always thorough and take the time to address your concerns. Love these guys! I've had my car serviced here since I bought it in 2011. Always thorough and take the time to address your concerns. Love these guys! I've had my car serviced here since I bought it in 2011. More

Knowledgeable staff, friendly service I took my new Kona in for it’s first service this week. Not knowing what to expect, I was blown away by how helpful, knowledgeable and friendly each o I took my new Kona in for it’s first service this week. Not knowing what to expect, I was blown away by how helpful, knowledgeable and friendly each of the three staff members I dealt with were. The potentially stressful experience ended up being a most pleasant surprise. Thank you! More

New car buyer I came to buy an suv if the trade in was what I felt was acceptable. I had already shopped at another dealership but wasn’t happy with the trade in pr I came to buy an suv if the trade in was what I felt was acceptable. I had already shopped at another dealership but wasn’t happy with the trade in price. Evan was good at his job and I enjoyed talking with everyone there. More

Not up to the mark I chose this dealer based on the dealer rater website, but unfortunately the dealership is undergoing a renovation and from here on things were not fr I chose this dealer based on the dealer rater website, but unfortunately the dealership is undergoing a renovation and from here on things were not friendly. I had reported certain things to be looked at, when they got back with all the analysis and solution I was not comfortable or was not ready to accept their claim. From here on things we’re getting complicated. The only service done was a oil change but I was charged more than $100 for analysis and oil change alone. This was unacceptable. More

Construction Not Holding Up Service Despite construction or remodeling efforts all around them, the service team at Key Hyundai of Salem continues to deliver a simple, convenient, custom Despite construction or remodeling efforts all around them, the service team at Key Hyundai of Salem continues to deliver a simple, convenient, customer experience. In less than an hour they were able to get me in and out of the service bay with an oil change, tire rotation and state inspection. And they took the time explain any upcoming service items I should be thinking about for future visits or as the mileage climbs on my Sonata. Great people to deal with More

My new Ford 150 purchase Jason Ose and Josh Bowen made my car-buying transaction a unique and memorable experience with their courtesy and outstanding professional approach. B Jason Ose and Josh Bowen made my car-buying transaction a unique and memorable experience with their courtesy and outstanding professional approach. Both Jason and Josh were very knowledgeable, the process was smooth, and I had the feeling that I was respected and considered throughout the transaction; and to top it all off, the process was unbeatable! More

Great Experience at Key Ford of Salem - No BS The Staff a this dealership was easy to work with, from Internet sales, to Business Manager to Greg Deluca our salesmen. I knew what I wanted and wha The Staff a this dealership was easy to work with, from Internet sales, to Business Manager to Greg Deluca our salesmen. I knew what I wanted and what I wanted to pay. Greg searched high and Low to get me want I wanted and worked to get the deal done. He has a great personality as well, so if you are in the market for a vehicle - sit down with Greg and let him show you what he can do for you! More

Nothing short of amazing. Jose is great. Tells it how it is without beating around the bush. Very well informed about the functions and specs of the vehicle. Has an answer for Jose is great. Tells it how it is without beating around the bush. Very well informed about the functions and specs of the vehicle. Has an answer for all your questions. More

Easy seamless experience Great experience between nancy and tom. Found car I wanted, they did all the work and drove the car home 3 weeks later. They were sensitive to my situ Great experience between nancy and tom. Found car I wanted, they did all the work and drove the car home 3 weeks later. They were sensitive to my situation and really helped me out. Thanks again. More