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Key Hyundai of Salem
Salem, NH
889 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 889 reviews
October 04, 2019
Great customer service Gary and Jackie were both great! Gary called and updated me on the status of my vehicle and asked me before they continued on with the repairs. They w Gary and Jackie were both great! Gary called and updated me on the status of my vehicle and asked me before they continued on with the repairs. They were both friendly and a pleasure to interact with. More
by Joyce
Verified Customer
October 04, 2019
Help and service was prompt and accommodating. I was met right as I left my car and my oil change and multipoint inspection was accomplished in just under one hour. The service reception area was c I was met right as I left my car and my oil change and multipoint inspection was accomplished in just under one hour. The service reception area was clean and inviting. Cost was just as predicted with no add ones. The employees I dealt with were friendly and helpful. More
by Susan
Employees Worked With
Wayne Dunn
October 03, 2019
excellent An excellent dealership with great service. Sales was super and the quality of the car is outstanding. I would recommend to anyone to stop by and An excellent dealership with great service. Sales was super and the quality of the car is outstanding. I would recommend to anyone to stop by and look around before purchasing a car new or used. Great job to everyone! More
by ccultrera
October 03, 2019
Great experience. Karen was really good and really cared about what I wanted. Chris was very easy to work with and got me to where i wanted to be with the vehicle i wanted. about what I wanted. Chris was very easy to work with and got me to where i wanted to be with the vehicle i wanted. More
by Minta100
Employees Worked With
Chris Barros, Karen Amaya Merino
October 03, 2019
Jose went above and beyond in finding me exactly what I wanted and had a great attitude about it. Every salesman should observe how Jose does business and take detailed notes because he knows how to leave wanted and had a great attitude about it. Every salesman should observe how Jose does business and take detailed notes because he knows how to leave the customer satisfied while also making a sale. I feel comfortable telling anyone looking for a car to give Jose a call. More
by Ograciano13
Employees Worked With
Jose Trejo
October 02, 2019
Tucson Lease Nancy is amazing! She was very knowledgeable and helpful. She made the process very easy and efficient. I would highly recommend Nancy and Key Hyu Nancy is amazing! She was very knowledgeable and helpful. She made the process very easy and efficient. I would highly recommend Nancy and Key Hyundai. More
by MLDUNN
October 02, 2019
Best dealership experience ever I was dead set on a prius xle but decided to call hyundai of salem anyway if they could give me a better deal on a limited ioniq, a two minute phone c I was dead set on a prius xle but decided to call hyundai of salem anyway if they could give me a better deal on a limited ioniq, a two minute phone call with Nancy Vega and 10 minute wait later they called me back with an unbeatable offer. Not only did Nancy stick to her word on the price, she also did a fantastic job getting me out of the dealership with the new car in under an hour. Also they got me a better rate at the bank I got pre qualified from. It feels unreal but this is real! More
by Nar Chakravarty
October 01, 2019
Service review The service writer I dealt with was helpful and friendly. Work done in a timely manner and.very reasonably priced. I also like that they do a multipoi The service writer I dealt with was helpful and friendly. Work done in a timely manner and.very reasonably priced. I also like that they do a multipoint inspection. More
by eileen2ii
Employees Worked With
Mike Abi-Aad
October 01, 2019
Very bad service department all stats with the manager I brought my vehicle in for a simple hood latch cable that was stretched when they check it out and order the part they gave me the car back and didn' I brought my vehicle in for a simple hood latch cable that was stretched when they check it out and order the part they gave me the car back and didn't even put the car back together properly the plastic inside covering was hanging off so then I finally bring it back and I decide to try to pry the hood open with a tool and destroy my front grill I told him I didn't want Bondo because I know if you paint over paint it's going to make a different color note they bonded it and painted it now my car looks like it's been in an accident I should have did the right thing in the first place they tried to hide it and get out cheap instead they put Bondo on that's going to eventually probably fall off instead of putting on a new front end that they ruined More
by RIVERHAWK21
Employees Worked With
September 27, 2019
Lease Trade In I have to say that working with Key Hyundai was very easy. Stephanie was fantastic over email. Answered all my questions, quickly. She really went I have to say that working with Key Hyundai was very easy. Stephanie was fantastic over email. Answered all my questions, quickly. She really went out of her way to give me all the information I needed to make a decision on trading in my lease. When I went to the dealer, Nancy and Stepahnie both greeted me. I wasn't sure what to expect, thought I would have to do everything I did online with Stephanie again, but I did NOT. Everything Stephanie and I talked about was ready and waiting for me. Nancy was super and easy to work with. She did all the paperwork as Stephanie and I discussed. There were no surprises. I would highly recomment using Key Hyundai in Salem to anyone. Especially if you don't have a lot of time to sit in the dealership. Thank you both for making this a good experience for me. More
by jmthibedeau
