Key Hyundai of Salem

Fantastic I received fantastic service when I went by the dealership Wednesday. I got a flat and was able to have my tire fixed and also was able to purchase a I received fantastic service when I went by the dealership Wednesday. I got a flat and was able to have my tire fixed and also was able to purchase a spare and the tech even brought it out to my car and put it in my trunk. A huge thank you to the crew for making a stressful situation a good one in the long run! Thank you and keep up the good work all! More

Quality auto service, friendly staff Easy to schedule appointment online, then no problems with service, and quick turnaround time for my oil change and a minor Hyundai update, no charge. Easy to schedule appointment online, then no problems with service, and quick turnaround time for my oil change and a minor Hyundai update, no charge. They are having some remodeling now, but didn't affect service. Just have to enter on left side of building for now. More

Making an awful day better My car was in an accident. Deemed totaled. Nancy saved the day by being incredibly professional and caring. She was easy to talk to and she worked wi My car was in an accident. Deemed totaled. Nancy saved the day by being incredibly professional and caring. She was easy to talk to and she worked with Erik to get me back into the driver’s seat. Luckily the accident was not my fault and I was not hurt. More

Great customer service and very informative with my question . Excellent job with representation. Answered all my questions fully and comprehensive. Great working with Mr. Brice! . Excellent job with representation. Answered all my questions fully and comprehensive. Great working with Mr. Brice! More

Vast selection w/ reasonable price It was pleasing to work with Jose and Erik. Test driven a couple of different cars, and then selected the one purchased. The price was reasonable and It was pleasing to work with Jose and Erik. Test driven a couple of different cars, and then selected the one purchased. The price was reasonable and better than others with similar cars. Erik made the financial documents clear and easy to review. More

Amazing Both services people were great to answer my questions and even make corrections on my initial quote for the repair required to pass the inspection. N Both services people were great to answer my questions and even make corrections on my initial quote for the repair required to pass the inspection. Nothing to say beside great customer service. More

Stay the way you are! Even though I had done thorough research on cars that would fit my need, for some reason Hyundai did not appear on my radar until the last minute... T Even though I had done thorough research on cars that would fit my need, for some reason Hyundai did not appear on my radar until the last minute... Turns out I literally saved the best for last! James St. Brice provided top notch customer service from the moment I arrived on the lot. He immediately made me feel at ease, projecting a transparency and sense of customer oriented business I had not experienced at other car dealerships. He was knowledgeable, patiently answered all my questions, displayed a great sense of humor and thorough understanding of his customer's needs- to make it short, he made this purchase a breeze. (I believe it took an hour from the time I arrived on the lot to the moment I left with my brand new, fully inspected Hyundai Accent). At no point did James try to upsell or influence my buying decision, but provided guidance when needed, The whole buying process was extremely pleasant, and I received a very generous value for my trade in. Handling the financial part was a breeze, Tom Adams was extremely friendly and knowledgeable while guiding me through the paperwork- and the team literally walked, or rather drove the extra mile to assist me in closing the deal! Honestly, I wish I needed a couple of more cars- because Key Hyundai (and James St. Brice) are just the place to go! One comment about the title of my review... even though you guys are fantastic, something tells me that you are not going to stay the way you are- but just will get better and better, like the cars you sell! More

Great experience with Nancy! Like everyone shopping for a new vehicle, you worry about the sales person and the experience. But I can say that Nancy Vega at Hyundai was great! She Like everyone shopping for a new vehicle, you worry about the sales person and the experience. But I can say that Nancy Vega at Hyundai was great! She really listened to me and what I was looking for, she also answered all my questions and I had many. I was confident and comfortable when I made my decision on a 2019 Tucson, and that was because of my experience with Nancy. Thank you Nancy!! Also would like to say THANK YOU to Stephanie Ringland for setting my appointment with Nancy. And to Mike Pontes in the office who made the actual “buying” of my new Tucson easy. More

The best one i have had. The help was great! Christopher and Jose where great. Overall experience was good. Was very efficient. very friendly. Also very helpful. Made the whol The help was great! Christopher and Jose where great. Overall experience was good. Was very efficient. very friendly. Also very helpful. Made the whole visit easy More

Awesome expirience! Buying a car made easy. Jose Trejo best car salesman I have dealt with ever. Made the whole process so easy went over everything and answered all my questions I had. I define Jose Trejo best car salesman I have dealt with ever. Made the whole process so easy went over everything and answered all my questions I had. I definetly recommend you working with him to buy your Next car. More