Kia Of West Nyack

Great Customer Service Very friendly and professional car service. Simply the best car service in my area. I will definitely be recommending this location to my friends, fam Very friendly and professional car service. Simply the best car service in my area. I will definitely be recommending this location to my friends, family and neighbors. More

Great experience Had a very good experience nice people and very helpful was without any pressure and they were trying to help me in any way possible Had a very good experience nice people and very helpful was without any pressure and they were trying to help me in any way possible More

treated well fast efficient and courteous although there was alterations going on with the building. spoke with a sales man about a couple of different cars in the fast efficient and courteous although there was alterations going on with the building. spoke with a sales man about a couple of different cars in the show room. More

Excellent service!!! I was always given top of the service with the best efforts of service people to have my car running the way it supposed to. I would recommend it to a I was always given top of the service with the best efforts of service people to have my car running the way it supposed to. I would recommend it to anyone, More

Never a problem I have had 2 KIA autos from Kia of West Nyack. I have never had a problem with the service department . Everyone is helpful, courteous and pleasant to I have had 2 KIA autos from Kia of West Nyack. I have never had a problem with the service department . Everyone is helpful, courteous and pleasant to deal with. More

Kia's service is excellent The staff was accommodating. There were renovations taking place in the service area so I had to sit in the showroom. Hopefully, the next time, the The staff was accommodating. There were renovations taking place in the service area so I had to sit in the showroom. Hopefully, the next time, the service area will be completed and there will be coffee. More

Service good Service was good . Everyone was nice. The prices were great. I was out of there within a hour and a half. My car is in good shape now. Service was good . Everyone was nice. The prices were great. I was out of there within a hour and a half. My car is in good shape now. More

Serious integrity issues going on here. Avoid buying! I agreed to purchase a '14 Volkswagen Passat from sales representative, Kaelynn at their full advertised price. She accepted this purchase agreement v I agreed to purchase a '14 Volkswagen Passat from sales representative, Kaelynn at their full advertised price. She accepted this purchase agreement verbally and in writing via email. As I was a long distance buyer, I offered to pay a deposit of $1,000. with the balance at pickup in a few days when I arrive. She said she would check with her manager. Now, when she got back to me, she said the car had just been sold. In fact, she said the buyer was driving away as we spoke. Turns out all of this was one big lie as I called the dealership the next day and portrayed being an interested buyer in this Passat and was told it is available! My guess is this is the old bail and switch game, or as Rachael A. said in her review, upon arrival, they were going to try to charge huge dealer fees thereby making this purchase way out of line. Bottom line? Avoid their games, there's plenty of other dealers that are honest. More

Avoid if you are buying a used car We found the used car we wanted to buy on Cars.com listed for $11,000. We confirmed the price on the phone, made an appointment to see the vehicle, an We found the used car we wanted to buy on Cars.com listed for $11,000. We confirmed the price on the phone, made an appointment to see the vehicle, and drove 3 hours to the dealership. We should have known something was wrong right away because they didn't even have the car gassed up and ready to go for a test drive. Then, they refused flat-out to give us the advertised price (claiming it was 12,000 - nowhere on cars.com was this listed). In addition, they tried to charge us $1700 in dealers fees and a $450 financing fee. I was treated like a child who didn't understand how the car business works. We walked out because of the rude treatment and dishonest pricing. To add insult to injury, we were there for over 2 hours and were often kept waiting, despite making an appointment. More