Back

Kia of Abilene

Abilene, TX

3.4
198 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Contact Dealership

4702 Southwest Drive

Abilene, TX

79606

Directions

By Type

Showing 198 reviews

September 09, 2021

Always excellent service. You are special to them and their actions prove that. They treat their customers right. I could go somewhere else for oil changes and tire rotations, but I won't - I'll stay wit More

by deniseolsen_553
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Dept
Sep 10, 2021 -

Kia of Abilene responded

Thank you so much for the wonderful review Denis!

August 28, 2021

Always excellent service in the Service Department. They really go out of their way to make you feel like they value you as a customer. Also, they took care of me very quickly, as always. More

by PaulF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte
Aug 31, 2021 -

Kia of Abilene responded

We are so glad that our team could assist you. Thank you for the review!

August 25, 2021

They are awesome! They helped me get the car I wanted!! High recommend good job! More

by Eyekandii_abn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RYAN SZURA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Saltus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lamonica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Ryan, Dennis Picasio, Tavarus Mitchell, Anthony Jojola, William Kraft
Aug 25, 2021 -

Kia of Abilene responded

We are so glad that we could help you get into the perfect vehicle!

August 17, 2021

The service department is second to none. Very courteous and timely service. I purchased a 2018 Sedona and although it was “as is” they still checked out an issue that I was having and ordered the replaceme More

by Jojo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Brooke, Nick and Jerod
Aug 17, 2021 -

Kia of Abilene responded

Thank you for the wonderful review Jojo! We are so glad that we could assist you.

August 15, 2021

Very pleased at the service that was provided. Friendly, Very pleased at the service that was provided. Friendly, Fast. Will definitely be back and will recommend! More

by henager23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Norris
Aug 16, 2021 -

Kia of Abilene responded

Thank you for the review! Please let us know if there is anything else that our team can assist you with.

August 15, 2021

The team is extremely courteous, professional, thorough and values my time. I was greeted promptly and my needs were discussed quickly and was updated frequently about the status of my vehicle. I was offer More

by David Klement
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Ryan
Aug 16, 2021 -

Kia of Abilene responded

Thank you so much for the review David! We appreciate the wonderful feedback on your experience.

July 30, 2021

Everyone at the dealership worked to find us the right car at the right price. They were patient with us as we hashed through details ourselves. No complaints here!! More

by bmnorthrup
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saltus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Kia of Abilene responded

Thank you for the review! We are so glad that our team could help you.

July 28, 2021

This dealership is one of the best I’ve seen. They always have a clean facility and fast and friendly service. I really enjoy my time here. More

by suitor81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Jojola
Jul 28, 2021 -

Kia of Abilene responded

Thank you so much for the review! We are so glad that our team could assist you.

July 28, 2021

Everybody was nice and helpful my wife enjoys going there every time she goes she is always treated with respect thank you for everything ya'll do for us More

by Hellndean141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saltus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Kia of Abilene responded

Thank you for the review! We are so glad that our team can assist you.

July 22, 2021

BEWARE!!!!! KIA does not stand behind there limited warranty. We have a KIA Soul which needs a new engine due to KIA ENGINE ISSUES. KIA will not honor the warranty. We are stuck with a car that does no More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James
Jul 23, 2021 -

Kia of Abilene responded

We are sorry for any issues regarding your recent service. We provided everything we could for your engine repair. Unfortunately, we do not have any control over warranty approvals. If you have any questions or concerns, please reach out to the Kia corporate customer service number. 1 (800) 333-4542.

...
5
...