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Kia of Everett

Everett, WA

4.7
1,894 Reviews
Why Buy From Kia of Everett? Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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229 SW Everett Mall Way

Everett, WA

98204

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Showing 1,894 reviews

June 24, 2026

Great dealership I highly recommend it. The customer service is a top ten for sure More

by seanmathwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Purnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2026

This dealership provides beyond excellent service. Nadia is always efficient and helpful, and Kenny makes the dealership shine with his friendly, helpful, and caring support. More

by llindabutler
Recommend Dealer
Yes
Employees Worked With
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nadia Roth
June 19, 2026

AUTHENTIC friendly customer service! Certainly NOT the 'used car salesman' vibe so infamous from the past. Good job, Kia of Everett AND Nadia!!! ?? More

by smithrpml
Recommend Dealer
Yes
Employees Worked With
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nadia Roth
June 19, 2026

I made an appointment to get ceramic coating applied to my car's exterior. Morgan was very helpful and courteous in explaining the process, and had my loaner car ready in a timely manner. It was an all aro More

by ZAUGGBIZ
Recommend Dealer
Yes
Employees Worked With
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Keeten
June 18, 2026

Service Manager not honoring warranty for broken USB housing. Blamed it on user force despite no external damage to port and the pins being in tact. This is a known issue by KIA - easy to confirm online More

by rpeffster
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Morgan Keeten
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Lett
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Keeten
Jun 23, 2026 -

Kia of Everett responded

Good morning, I’m sorry to hear that you were left dissatisfied with your experience. As we discussed during check-out, our inspection found that the charging port had sustained physical damage caused by an external influence. Because the concern was the result of physical damage rather than a defect in materials or workmanship, it is not covered under the vehicle’s warranty - thus any pre authorized charges for diagnostics when we expressed how the entire process would be going from check in. At that time we were forthcoming that if it was a manufacturer failure diagnostics and repairs would be covered. You also mentioned that this condition had been present since you purchased the vehicle used from another dealer. At that time, I recommended reaching out to them, as they may be willing to assist depending on how much time has passed since your purchase. I understand this is not the outcome you were hoping for, and I apologize for any frustration this situation has caused. While warranty coverage does not extend to externally caused damage, we were happy to provide our findings and guidance on possible next steps. Thank you for your feedback and for coming to Kia of Everett.

June 18, 2026

Kept informed. Fast service Morgan was friendly. Would recommend Kia's service department to others Great More

by davis.curtis99
Recommend Dealer
Yes
Employees Worked With
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Keeten
June 17, 2026

I was treated courteously and kindly. Betty listened to me and test drove my car, and had a technician drive it and the problem was determined quickly. More

by haakenson.sl
Recommend Dealer
Yes
Employees Worked With
Betty Sidbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Betty Sidbeck
June 17, 2026

Morgan was very knowledgeable, friendly and provided great customer service. He was also genuine and listened to our needs/concerns More

by theclarkfamily5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2026

Very professional and friendly. Honest. Kept me updated each step of the way while waiting for my vehicle to arrive More

by baker.a.amanda77
Recommend Dealer
Yes
Employees Worked With
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Keeten
June 17, 2026

Overall, the experience was good. They answered my questions. It took a little bit to get through to service, but once I did, they were helpful, polite, and friendly. More

by klomegah
Recommend Dealer
Yes
Employees Worked With
Jeffrey Purnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Purnell
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