Kia of Everett
Everett, WA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Great dealership I highly recommend it. The customer service is a top ten for sure The customer service is a top ten for sure More
This dealership provides beyond excellent service. Nadia is always efficient and helpful, and Kenny makes the dealership shine with his friendly, helpful, and caring support. Nadia is always efficient and helpful, and Kenny makes the dealership shine with his friendly, helpful, and caring support. More
AUTHENTIC friendly customer service! Certainly NOT the 'used car salesman' vibe so infamous from the past. Good job, Kia of Everett AND Nadia!!! ?? Certainly NOT the 'used car salesman' vibe so infamous from the past. Good job, Kia of Everett AND Nadia!!! ?? More
I made an appointment to get ceramic coating applied to my car's exterior. Morgan was very helpful and courteous in explaining the process, and had my loaner car ready in a timely manner. It was an all aro my car's exterior. Morgan was very helpful and courteous in explaining the process, and had my loaner car ready in a timely manner. It was an all around pleasant experience. More
Service Manager not honoring warranty for broken USB housing. Blamed it on user force despite no external damage to port and the pins being in tact. This is a known issue by KIA - easy to confirm online housing. Blamed it on user force despite no external damage to port and the pins being in tact. This is a known issue by KIA - easy to confirm online, that the internal housing for the port is known to fail on the 2023 Kia Sorento hybrid model. Also didn't provide me with written denial of why the warranty is not being honored, only a verbal. Morgan originally stated it would take up to 48 hours to confirm whether warranty covered replacing housing, then still tried to charge me $200 for diagnosis. When I pushed back and asked to speak to the manager suddenly I would get an answer right away. This was a very disappointing interaction. Expected better service based on other reviews, My warranty covers this, and thwy are not honoring it. More
Kept informed. Fast service Morgan was friendly. Would recommend Kia's service department to others Great Fast service Morgan was friendly. Would recommend Kia's service department to others Great More
I was treated courteously and kindly. Betty listened to me and test drove my car, and had a technician drive it and the problem was determined quickly. Betty listened to me and test drove my car, and had a technician drive it and the problem was determined quickly. More
Morgan was very knowledgeable, friendly and provided great customer service. He was also genuine and listened to our needs/concerns great customer service. He was also genuine and listened to our needs/concerns More
Very professional and friendly. Honest. Kept me updated each step of the way while waiting for my vehicle to arrive Honest. Kept me updated each step of the way while waiting for my vehicle to arrive More
Overall, the experience was good. They answered my questions. It took a little bit to get through to service, but once I did, they were helpful, polite, and friendly. They answered my questions. It took a little bit to get through to service, but once I did, they were helpful, polite, and friendly. More





