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Kia of Lansing
Lansing, MI
2,724 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,724 reviews
April 14, 2021
This dealer repeatedly doesn't treat people's time as a priority. Several of the staff are rude. I will no longer use this dealership for service. priority. Several of the staff are rude. I will no longer use this dealership for service. More
by WalkerB1
Verified CustomerEmployees Worked With
John from service
Helpful April 14, 2021
I had a great experience! I would definitely recommend going to this dealership and working with Neil! He is very helpful and makes sure you get what you want! going to this dealership and working with Neil! He is very helpful and makes sure you get what you want! More
by cmason6
Employees Worked With
April 14, 2021
WOW ! GREAT customer service from everyone I encountered- in particular my friendly, informative and attentive sales man Mark Whipple. Thanks for everything 👍🏽 I will definitely be back! in particular my friendly, informative and attentive sales man Mark Whipple. Thanks for everything 👍🏽 I will definitely be back! More
by KatFowlks
Employees Worked With
Mark Whipple, Devan Reed
April 14, 2021
Everything went smoothly! Dropped off my car to service center, and left for a couple hours. Got a call that problem was taken care of....and drives and runs perfectly! They even addressed a couple routine center, and left for a couple hours. Got a call that problem was taken care of....and drives and runs perfectly! They even addressed a couple routine updates that were under warranty while my car was there!? Quick friendly service! More
by Courtney
Employees Worked With
April 13, 2021
Excellent one of best salesman I have ever dealt with He was very patient knowledgeable helpful and go us in the dealership and we where out in no time He was very patient knowledgeable helpful and go us in the dealership and we where out in no time More
by tmuzambi
April 12, 2021
Went in for an oil change on Friday, on Saturday I received a notice of a recall on our Soul. So now I have to go back to Lansing for that. Would have been nice to handle that while I was there. received a notice of a recall on our Soul. So now I have to go back to Lansing for that. Would have been nice to handle that while I was there. More
by Jarm197254
Employees Worked With
April 12, 2021
Kody was a great salesperson to work with! Would highly recommend him to others! Service was top notch and far exceeded my expectations, making the car buying process much more pleasant than I had anticipa recommend him to others! Service was top notch and far exceeded my expectations, making the car buying process much more pleasant than I had anticipated. More
by Lenny
Employees Worked With
April 12, 2021
Awesome dealership with exceptional sales and service department. Kody Slaght in sales is the Best!!! He always goes above and beyond to help with our new car purchases over the years. department. Kody Slaght in sales is the Best!!! He always goes above and beyond to help with our new car purchases over the years. More
by liupus
Employees Worked With
Other Employees :
Jeremy and Steve in service dept are awesome as well
April 09, 2021
Kody Slaght was very helpful and informative about my new car. It was nice of him to give me a run through of my cars options/setups so when I had time I could set them up that much quicker. Normally, I woul car. It was nice of him to give me a run through of my cars options/setups so when I had time I could set them up that much quicker. Normally, I would have to watch YouTube “how to” videos. More
by Garrett F.
Employees Worked With
April 08, 2021
I was greeted immediately and was served by very kind, attentive people. Although they could not service my car, I would come back another time. attentive people. Although they could not service my car, I would come back another time. More
by Cook_maryjomjc
Employees Worked With
Don’t know any names
