Kia of Lansing

The dealer was very good and worked to-get me Payments I needed. Love my Kia Soul!! Very roomy handles well and great gas mileage needed. Love my Kia Soul!! Very roomy handles well and great gas mileage More

My sale person Neil was very honest, knowledgeable, about the product that he was Selling went over and above to make sure that what I was purchasing was what I wanted and the only one that was there as I wa the product that he was Selling went over and above to make sure that what I was purchasing was what I wanted and the only one that was there as I walked in to the dealership was willing to Wait on me. Need more people like that More

I love my Kia that I got, but ONLY CASH sales are extremely irritating. I have a debit card, I could have wrote a money order or check and was not able too so I had to scramble around everywhere to f extremely irritating. I have a debit card, I could have wrote a money order or check and was not able too so I had to scramble around everywhere to find all the cash I needed. Most banks don’t allow you to take out a bunch of cash in one day. Please change this. And if you’re selling a car as is and not looked at you should at the very least make sure 100% that the car is safe to drive and not dangerous for the buyer to take home. Care about people more then the money please. Take the extra time to help out those people that are supporting your business. More

The staff worked really hard to meet our automotive needs.. We bought two cars and are very pleased with the level of service we received throughout the process. Excellent customer service! needs.. We bought two cars and are very pleased with the level of service we received throughout the process. Excellent customer service! More

Great dealership & great car buying experience! Mark Whipple helped me take care of my old trade in and set me up with a great Kia Sportage. It’s our family’s 3rd Kia and second Sportage. Thanks Kia Whipple helped me take care of my old trade in and set me up with a great Kia Sportage. It’s our family’s 3rd Kia and second Sportage. Thanks Kia!! More

I normally give a 5 start rating for my service at this dealership, but my wait was 4 and half hours. I was never offered a shuttle back to my house. dealership, but my wait was 4 and half hours. I was never offered a shuttle back to my house. More

that I will have to say that my services were taken care of and affordable oil change with the injpection every thing was acceptional and every person I interacted with was nice of and affordable oil change with the injpection every thing was acceptional and every person I interacted with was nice More

I have been using the service center for the last 5 years. They have consistently gone above and beyond to take excellent care of my vehicles. years. They have consistently gone above and beyond to take excellent care of my vehicles. More

Very pleased with experience at Kia, after having bad experience at other dealership. Isaac , was very truthful and had things ready when we got there, like gas in van for test drive. Another big thing w experience at other dealership. Isaac , was very truthful and had things ready when we got there, like gas in van for test drive. Another big thing was Kia employees were following protocols during pandemic, which made us very comfortable, I would definitely recommend Kia, and will be back for future purchases. Thanks. More

Worst experience ever. Called in about a car for my daughter and told me it was there for me to look at. Came in, they went to grab the keys but looked like someone tucked it away and said it was sold daughter and told me it was there for me to look at. Came in, they went to grab the keys but looked like someone tucked it away and said it was sold. More