Kia of Lansing

New car problems Very unhappy about 3rd party windshields person looking over car without permission . I talked to manager and I really was not happy with the respo Very unhappy about 3rd party windshields person looking over car without permission . I talked to manager and I really was not happy with the response that it would get looked into. This is second car bought from here. Also when staci made out license plate she went to July instead of my birthday January so now we paid over a hundred dollars for a four month plate that I have to pay another hundred or so to renew. More

Recall Good service. Would recommend. Did multiple recalls in one three hour visit. Nice waiting area with snacks and drinks available at no cost. Restro Good service. Would recommend. Did multiple recalls in one three hour visit. Nice waiting area with snacks and drinks available at no cost. Restroom was clean. More

Manager acted like we did not know what me and my wife were talking about with our concerns. Car sounds worse then when came in. acted like we did not know what me and my wife were talking about with our concerns. Car sounds worse then when came in. More

Good job I brought my van in because it was making a loud noise. I didn’t know what was wrong with it. But, they figured it out and got me back on the road. I brought my van in because it was making a loud noise. I didn’t know what was wrong with it. But, they figured it out and got me back on the road. Everyone was very friendly and helpful. More

Good Service The service was quick. The staff was polite at the most minimal level. I got the feeling they did not appreciate my business. They we're not rude bu The service was quick. The staff was polite at the most minimal level. I got the feeling they did not appreciate my business. They we're not rude but they did not make me feel welcomed. More

The ONLY Place I will never go to anyone else. Ever. If you are looking for someone who is very understanding of all circumstances, tries his absolute hardest to get I will never go to anyone else. Ever. If you are looking for someone who is very understanding of all circumstances, tries his absolute hardest to get you into something that you will LOVE with the right financing, and someone that loves his job... go see Neil. He’s amazing and I’ve never felt so welcome when looking for a vehicle and I will never go to anyone else. He really takes the time to make sure you’ll be getting an investment that is not only worth your money but also your time. I’ve been in to see him with my partner and then a few months later for myself because I KNEW I would be taken care of and I definitely was. If I could have rated him more than 5 stars, I would. More

Great! Always helpful! They always take care of me and are always very kind. I hope they're as helpful at other kia dealers around the country Always helpful! They always take care of me and are always very kind. I hope they're as helpful at other kia dealers around the country More

Great Service Steve was very helpful and the oil change was done quickly. I really appreciate the fair price and availability of being able to get the car serviced Steve was very helpful and the oil change was done quickly. I really appreciate the fair price and availability of being able to get the car serviced promptly. More

Excellent! I worked with Devan and he was very accommodating. He did a great job of communicating with me when there were issuing with my financing. He was kind I worked with Devan and he was very accommodating. He did a great job of communicating with me when there were issuing with my financing. He was kind and courteous and offered to contact him with any questions or concerns. Would highly recommend! More

Pleasant experience I took my Forte in for the 22500 service at my scheduled time. The work was done quickly. I was asked about replacing the cabin air filter which I was I took my Forte in for the 22500 service at my scheduled time. The work was done quickly. I was asked about replacing the cabin air filter which I was shown. Only work that I expected was done. More