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Kia of Lansing

Lansing, MI

4.6
2,752 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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5737 S Pennsylvania Ave

Lansing, MI

48911

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Showing 2,753 reviews

November 21, 2018

My experience was Ok. I called the night before and made an appointment. The next day I got the make and model I wanted, but I Emphasized 1 specific thing that was Importan More

by tomikoelaina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Isaac Hidalgo
November 19, 2018

Excellent service fast, friendly and very professional I went in for my oil change. Was treated very professionally. Went into the sales dept and will be purchasing another Sportage. Very impressed with More

by TAKRUGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember his name on service dept
November 19, 2018

Experience Everybody was awesome! I can't comment this place enough. Very thorough. Pleasant and clean atmosphere. Everybody actually was smiling and happy to as More

by slackerwissues2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Darden, Eli Joy
November 19, 2018

Always a very good experience for whatever I’m there for. We have owned 3 Kias thus far and will continue to buy them. The Sorento that we currently own has been a very solid car. 120,000 miles and still can’ More

by bsutfin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and Jeremy in service
November 19, 2018

Best Service Best Sevice I've ever had with most reasonable prices. Top notch work and excellent communication. I was taken by shuttle to the hospital to visit my More

by Kialover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kane
November 19, 2018

Felt they rushed this one Normally outstanding service. Forgot I needed a blinker. Got a full service oil change and tire rotation but never received the normal print out of More

by J0HNNYXTREME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bad with names. Same two guys who always are in service
Dec 04, 2018 -

Kia of Lansing responded

Hello, Thank you for taking the time to write this review. During our vehicle inspections a blinker light being out is something we should have seen. Please contact our service manager Keith at your convenience and he will be happy to resolve this issue with you.

November 19, 2018

Great service The staff is always friendly and courteous. They always have a smile and are quick to get any service done. Low prices for an oil change too More

by hartdua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2018

Amazing staff & Great servive Staff is wonderful to work with...they are great about reviewing what needs to be done / what they have done...answer any questions you have. More

by mpmiller517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
November 17, 2018

Smooth Oil Change Comfortable and clean waiting area. Great inspection of my vehicle. Fair price. Eveyone in the service area, eager to serve. Different than many deal More

by Floods12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
November 16, 2018

Helpful and informative Kane, the service manager must have called me 4 times to keep me updated on my vehicle and warranty information. I would say it was the best dealersh More

by doam13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kane Slaght- Service
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