Kia of Lansing

Appreciative Everything was explained in detail very fast very respectful and very courteous although on the pricey side but very nice, really appreciate how to sh Everything was explained in detail very fast very respectful and very courteous although on the pricey side but very nice, really appreciate how to show they cared More

Very nice people Very kind to help me on the day of my accident with dashboard light that was stuck on that day and with getting my car right in to be fixed. They did Very kind to help me on the day of my accident with dashboard light that was stuck on that day and with getting my car right in to be fixed. They did nice work. More

Kody was a superb salesperson who responded clearly and helpfully to all my questions. His manner was professional in all phases of the sale while guiding me from one aspect and o who responded clearly and helpfully to all my questions. His manner was professional in all phases of the sale while guiding me from one aspect and one person to another from beginning to end. After the sale, he was immediately available and responsive to the few questions I had, and his explanations for using the complicated technologies where easy to put into practice. I liked the pride he showed in the agency which appears to be well run. I appreciated it that no "hard selling" was done; I didn't feel pushed or rushed. I was well an courteously treated by everyone. Kody Slaght was the key element, however--a real pro. More

Good Customer Service The gentlemen that helped me (Kane) answered all my questions and concerns they were friendly and willing to help customer, I recommend them for work. The gentlemen that helped me (Kane) answered all my questions and concerns they were friendly and willing to help customer, I recommend them for work.. More

Body work due to something hitting my vehicle on the highway The people are great here. The work is always quality work. And the time frame of getting everything done is always really good. I would recommend tak The people are great here. The work is always quality work. And the time frame of getting everything done is always really good. I would recommend taking your car here for anything. More

Leasing of new vehicle I absolutely love kia and how they treat you like family. Definitely would recommend. Went up and above customer service that any other company would I absolutely love kia and how they treat you like family. Definitely would recommend. Went up and above customer service that any other company would do More

Pay to see if covered by warranty! Was told I would have to pay $110.00 to see if a leak in my back window would be covered by warranty. Have never had to pay before to just see if some Was told I would have to pay $110.00 to see if a leak in my back window would be covered by warranty. Have never had to pay before to just see if something is covered! More

Always amazing Kody was very clear with a my options and as always provides outstanding customer service. Devin was kind and filled in while Kody was away. Kody was very clear with a my options and as always provides outstanding customer service. Devin was kind and filled in while Kody was away. More

Devan was great I started working with Devan 4 months ago, but decided I needed to wait to buy a new car. He stuck with me through waiting to get a new job and was re I started working with Devan 4 months ago, but decided I needed to wait to buy a new car. He stuck with me through waiting to get a new job and was ready to help me get a good deal 4 months later. He kept me fairly well informed as far as price and best options for me, and I'm confident he made sure I got the best deal possible. More

Excellent service time and time again KIA has always surpassed any expectations I’ve ever had regarding their service to customers. My most recent experience involved an engine replacement KIA has always surpassed any expectations I’ve ever had regarding their service to customers. My most recent experience involved an engine replacement and the vehicle was returned not only with a new engine but the car was spotless inside an out. Than you for always providing 5 star service by your staff, specifically Kane and Keith who have always treated me as if I was there only customer. More