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Kia of Lansing
Lansing, MI
2,757 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,757 reviews
June 25, 2018
Excellent customer friendly service! Got in same day and quick service. Personnel is always pleasant and accommodating. Was able to call and get in same day and car serviced within 45 mi Got in same day and quick service. Personnel is always pleasant and accommodating. Was able to call and get in same day and car serviced within 45 minutes. More
by mapes4
Verified CustomerEmployees Worked With
Jeremy and I don’t remember the other service personnel but all were wonderful!
Helpful June 25, 2018
Great customer service , very attentive. Took the time to keep me updated while I waited. Went over everything with me when they were done, even walked me to my car. , very attentive. Took the time to keep me updated while I waited. Went over everything with me when they were done, even walked me to my car. More
by mkathryn
Employees Worked With
Steven knight
June 25, 2018
Professional and courteous Service manager was thorough and knowledgeable. Answered my questions and inquireries. Told me of recalls, I didn’t have time to have those done at th Service manager was thorough and knowledgeable. Answered my questions and inquireries. Told me of recalls, I didn’t have time to have those done at this time. More
by paulhuggins951
Employees Worked With
Steven Knight
June 25, 2018
They take GOOD CARE! I have been shopping and servicing at this dealership for many years. I always have a positive experience with their people and their service! They ke I have been shopping and servicing at this dealership for many years. I always have a positive experience with their people and their service! They keep you updated, and if you have a dirty car, they may even wash it for you!...Great Job! More
by lazerman
Employees Worked With
Jeremy
June 25, 2018
kia service department Very friendly and trustful. Explaination was detailed and easy to understand. The service was also very quick. Definitely recommend the service to ot Very friendly and trustful. Explaination was detailed and easy to understand. The service was also very quick. Definitely recommend the service to other Kia owners. More
by LEE.SUMIN3
Employees Worked With
Colin Acklet-Buff, Steven Knight
June 25, 2018
Excellent customer service The Kia family is always friendly and courteous! I'm not kept waiting long; always nice to have fresh coffee available and the TV to watch. The Kia family is always friendly and courteous! I'm not kept waiting long; always nice to have fresh coffee available and the TV to watch. More
by Denise
Employees Worked With
June 25, 2018
Thank you Great service and friendly employees. They really make you feel important and I really respect employees that go out of their way for the customer bec Great service and friendly employees. They really make you feel important and I really respect employees that go out of their way for the customer because I work in retail myself and I go the extra mile just as you all do. I appreciate and thank you. More
by dontcha101
Employees Worked With
Other Employees :
Mando Orta, Jeff Darden, Devan Reed, Jacob Campbell, Isaac Hidalgo, Isaiah Copeland
June 25, 2018
It was very professional and I love my car! I had a wonderful experience at Kia of Lansing. Everyone was very nice and very helpful! I am very satisfied with my new vehicle! Thank you! I had a wonderful experience at Kia of Lansing. Everyone was very nice and very helpful! I am very satisfied with my new vehicle! Thank you! More
by sanderssherry94
June 23, 2018
I love Kia Service! Always fast and thorough! Steven is a wonderful service advisor. He’s thorough but doesn’t pressure that is why I come back. Thank you Steven! Always fast and thorough! Steven is a wonderful service advisor. He’s thorough but doesn’t pressure that is why I come back. Thank you Steven! More
by lorriewilken
Employees Worked With
Steven Knight he’s great service Advisor!
June 23, 2018
New car and awesome car sales rep Jeff Darden is wonderful, kind and helpful, he will go the extra mile for you, I Love my new Kia Sportage. He took the time to explain everything and Jeff Darden is wonderful, kind and helpful, he will go the extra mile for you, I Love my new Kia Sportage. He took the time to explain everything and was just wonderful to purchase a car from him More
by TBARLOW
Employees Worked With
Jeff Darden
