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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
741 Reviews
Call Service Center (512) 583-1900

741 Reviews of Kia of North Austin - Austin - Service Center

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March 27, 2024

The customer wedding area is very well kept and the beverage and snack choices or outstanding. More

by rogfulton
Recommend Dealer
Yes
Employees Worked With
Varlos
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Mar 28, 2024 -

Kia of North Austin responded

Thank you for sharing your feedback about your visit to Kia of North Austin! We're thrilled to hear that you found our waiting area to be well-kept and enjoyed our outstanding beverage and snack choices. We look forward to welcoming you back in the future!

Helpful
March 27, 2024

Fantastic responsiveness/communication - willing to go the extra mile to make things right and provide an all around excellent customer experience! More

by 24-TelluRider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Schuller
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Mar 28, 2024 -

Kia of North Austin responded

We're delighted to know you had such a positive experience with us at Kia of North Austin! Our team is always ready to go the extra mile for our customers. Thank you for your kind words and we hope to see you again soon!

Helpful
March 22, 2024

Helpful, efficient and thorough work and advice during a trying time with my car break in… More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 25, 2024 -

Kia of North Austin responded

Thank you so much for your 5-star review! We're delighted to hear that our team at Kia of North Austin could provide helpful, efficient, and thorough assistance during what must have been a challenging time for you. We appreciate your support and look forward to serving you again under happier circumstances. Safe travels!

Helpful
March 21, 2024

Quick and efficient. Especially after scheduling the wrong appointment and being told they’ll get me in when they could. It was less than a day. I truly appreciated it. More

by Chelsree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlain
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Mar 21, 2024 -

Kia of North Austin responded

Chelsree, we're glad to know our team at Kia of North Austin was able to accommodate you swiftly and efficiently. We always aim for flexibility with appointments! Thank you for your kind words.

Helpful
March 19, 2024

This dealership is amazing. Daniel Epstein is the best advisor I have ever had the pleasure of working with. More

by ravensfan2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
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Mar 20, 2024 -

Kia of North Austin responded

We're delighted to know you had such a positive experience with Daniel at Kia of North Austin! Thank you for sharing your feedback and we look forward to serving you again in the future.

Helpful
March 16, 2024

On time, friendly, professional, responded to questions, clean and great to get a cleaned car returned. Great experience! More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
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Mar 18, 2024 -

Kia of North Austin responded

Cheryl, we're delighted to know you had a great experience at Kia of North Austin. Thank you for the feedback on our timeliness and professionalism - it's always nice to get into a clean car! We look forward to seeing you again next time!

Helpful
March 15, 2024

Excellent service and service advisor has a good sense of humor not easily found these days. More

by titou171317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Mar 15, 2024 -

Kia of North Austin responded

Thank you for your 5-star review! At Kia of North Austin, providing top-notch service is our utmost priority, and we're delighted to hear that you had an excellent experience with us. Thank you for choosing Kia of North Austin, and we look forward to serving you again in the future!

Helpful
March 14, 2024

Cody the service manager is amazing as is most of the service department team… I highly recommend this service department!! More

by cgracer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Kia of North Austin responded

We're delighted to know that Cody and our service department team at Kia of North Austin left such a positive impression! Thank you for recommending us, we appreciate your support.

Helpful
March 09, 2024

Amazing place, helped me out as fast as they could of course even though the place is busy so i understand. great people to talk to, and very helpful More

by zach
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bre'shard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylyun Villarreal, Delane Sheppard
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Mar 11, 2024 -

Kia of North Austin responded

We're glad to know you had a great experience at Kia of North Austin! Our team always strives to provide efficient and friendly service. Thank you for your understanding during busy times, we appreciate it!

Helpful
March 08, 2024

Carlos and Shawn explain things thoroughly and work to help me make decisions regarding service. More

by jpl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn and Carlos
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Mar 08, 2024 -

Kia of North Austin responded

Thank you for the fantastic 5-star review! We're delighted to hear that Carlos and Shawn provided you with thorough explanations and assistance in making service decisions. Our team at Kia of North Austin is committed to delivering excellent customer service. We look forward to serving you again in the future!

Helpful
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