Kia of Port Charlotte

Stephanie was fantastic! She got me in and out quickly.. was very well taken care by the entire staff.... best car buying experience i have ever had... Will recommend She got me in and out quickly.. was very well taken care by the entire staff.... best car buying experience i have ever had... Will recommend More

Very relaxing and no high pressure sales tactics. Nice showroom and very friendly and helpful staff Nice showroom and very friendly and helpful staff More

Kerwyn was fantastic! He answered all my questions, was very patient with me and very respectful. Everyone that helped me with my purchase was wonderful! He answered all my questions, was very patient with me and very respectful. Everyone that helped me with my purchase was wonderful! More

I had a bad experience buying a used car from this dealership. Some issues started when I first found the car on Cars.com I was called about the car. The car had just been received and they were not w dealership. Some issues started when I first found the car on Cars.com I was called about the car. The car had just been received and they were not willing to do any negotiations on the price. Which is understandable. They also said that they would not be able to honor the price online and that the normal price is something like $1000 more or something. We were unable to come to an agreement on a final price. I asked for a email that contained the best price they could do with a price breakdown however, I never received any email with this number. Fast-forward two weeks. I spoke again and we were able to come to an agreement on a number. This dealership is almost 200 miles and three hours away from where I live. The salesman was aware of this, we spoke multiple times over the course of the day and agree that I could come with an arrival time at about 5 PM to buy the car. On arrival, I was made aware that the car had a flat tire and that there was nobody there in the shop that could change it out for me so I would not be able to drive the car home. Additionally the car was nearly out of gas with 9 miles of range left on the tank, also the car had not been detailed on the outside yet. It was abundantly clear that they had just told me what I wanted to hear so they could get me into the dealership so that they can have me sign and take my money. I really do not believe they had any intention of me taking that car home that day, as was our understanding. They told me that they would be able to deliver the car free of charge in the next day or two (mon-wed). In the coming days I was told Wednesday would be the latest and then it was Saturday would be the latest and then finally it was Monday would be the latest. During this whole time, I never received an apology for the delays until I voiced my displeasure with how I was being treated. When I finally received the car 8 days after purchase (already paying insurance) the car was completely out of gas and had less than 0 miles of range, the only thing that came up was “- - -“. I was legitimately concerned that I would not make it to the gas station. Additionally, the car exterior had still not been detailed. Over the coming days I spoke with 3 different managers (unsure of first, Gage then Dustin) at the dealership regarding how poor my experience was and all 3 told me they would see what they can do and get back to me but I never heard back from any of them. I understand things happen, mix ups happen but I expect to be take care of when they are that egregious. The car I bought was $37,000 and I paid extra for an extended warranty. I received no discounted price after the issues, no additional value (floor mats, ceramic coat, additional key etc) no reimbursement for insurance or gas. The only reason I didn’t walk out of the dealership when I was told about the tire was because the car was relatively rare and hard to find elsewhere. As it sits I would recommend against buying a car from this dealership, they clearly don’t care about their customers. More

Formidable excellent exceptionel super confortable interessant recent suave fast nice beautiful unique attractive different exemple interessant recent suave fast nice beautiful unique attractive different exemple More

Joel is very nice, not pushy, and helpful. The dealership was a bit sketchy playing the finance game. I had called Chase prior and got an interest rate quoted. I asked for my interest rate The dealership was a bit sketchy playing the finance game. I had called Chase prior and got an interest rate quoted. I asked for my interest rate, and they wouldn't commit to a number; they kept circling back asking what did I wanted my payment to be. So then I get stuck with a bank that I have to make 6 payments with, ten I will get a lower rate elsewhere. Over al they are an ok dealer. More

Fast,efficient, friendly and overall we had a great interaction at the facility. Thank you interaction at the facility. Thank you More

The dealership was very friendly and helpful. Both times we were there everyone was happy to help and want to make everyone feel comfortable. Both times we were there everyone was happy to help and want to make everyone feel comfortable. More

They were very efficient and accommodating. Everyone was friendly and treated us nicely. Answered all of our questions. Everyone was friendly and treated us nicely. Answered all of our questions. More

Dealership was very busy and it took too much time for us to get answers about our offers to buy. When agreement was reached it too forever to get into the financial office and close the deal to get answers about our offers to buy. When agreement was reached it too forever to get into the financial office and close the deal More