Lisset Elias

After 30 years of buying cars, having a fleet of cars for our business; I ran to a car the had advertised in Car Gurus for $16.223 including all their fees except for Tax, tag and Title. We live in Estero, s our business; I ran to a car the had advertised in Car Gurus for $16.223 including all their fees except for Tax, tag and Title. We live in Estero, so its about and hour drive there. We had in writing that the price will NOT be change, and indeed included all fees, they send me a screen shot from their own website that guarantees the SAME. Well we arrived there on a Sunday after all the promises described the same morning, We waited over 30 min for the manager to be free, only 1 available for for more than 10 tables waiting. we were straight forward, we came for the exact deal that is advertised. Well that never happened, he try to push: WINDOWS TINTING RECONDOTIONING FEES DEALER FEES $1300 ELECTRONIC FEES $595 PLUS tax, tag and title. Our deal of $16.223 became a $19.000 plus tax tag and title, When he saw, we were not going to move forward, he got angry and raise his voice at us, telling what a great deal the car was, he said he will removed the window tinting, reconditioning fees, BUT his dealer fees and electronic fees are NOT negotiable, so we need it to pay $2000 more. We show him his own website, the texts send by his employees. his reply was, he does not care. This is by far a dishonest car dealer that takes advantage of his customers. More

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It was a great experience dealing witk KIA PCand Lauren thank you guys everything was super easy and organized thank you guys everything was super easy and organized More

by maysam.hiary Verified Customer Verified Customer

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My sales associate Nino was the best. Attention to detail is his specialty. He even washed my car and gassed it up. Attention to detail is his specialty. He even washed my car and gassed it up. More

by nannyklempner Verified Customer Verified Customer

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The team at Port Charlotte was a pleasure to work with. They demonstrated a high level of knowledge and genuine care throughout the process. I would highly recommend them every time. They demonstrated a high level of knowledge and genuine care throughout the process. I would highly recommend them every time. More

by T Burns Verified Customer Verified Customer

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The story and the words kept changing when it came time to make the deal. What they told us at the sales table was different than what was shown us in the finance office. Kyle was nice and so was Jorge but to make the deal. What they told us at the sales table was different than what was shown us in the finance office. Kyle was nice and so was Jorge but he was shifty. More

by lvl1les Verified Customer Verified Customer

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Amazing Manager and perfect service every time also very quick service wait time thanks and keep up the great work ! quick service wait time thanks and keep up the great work ! More

by keithwebb19612002 Verified Customer Verified Customer

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Derek was focused on my needs & was my new car advocate (Car Lawyer)! He worked with his team to get me a great deal, giving me more options & efficiently & seamlessly got my trade, paperwork, & new warran (Car Lawyer)! He worked with his team to get me a great deal, giving me more options & efficiently & seamlessly got my trade, paperwork, & new warranty all together quickly. We will stay in touch & I recommend working with him & his team for the very best KIA car or truck deal! Thanks Derek! {~;~} More

by jbhuff0 Verified Customer Verified Customer

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They think about the customer all the time. They are very pleasant and not pushy. Which I like. They are very pleasant and not pushy. Which I like. More

by jjbrue10 Verified Customer Verified Customer

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Professional, my pleasure to have him as my salesman, and I will be back! Thank you! I will be back! Thank you! More

by galina.robertson654 Verified Customer Verified Customer

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Clean and a lot of people to help you. Our sales person seem to be well verse with our car. Our sales person seem to be well verse with our car. More

by PJGAL1 Verified Customer Verified Customer

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