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Kia of Wesley Chapel - Service Center
Wesley Chapel, FL
715 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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715 Reviews of Kia of Wesley Chapel - Service Center
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June 21, 2018
Outstanding service Juan always treats me like royalty when I come in for service. I have to give excellent customer service in my job and it's nice to receive it too! Juan always treats me like royalty when I come in for service. I have to give excellent customer service in my job and it's nice to receive it too! More
by LHALL3
Verified CustomerEmployees Worked With
Christian Morell
Helpful June 17, 2018
like a family honesty. feel like a part of the family as well great communication with service and my contract on my car where i can feel safe. honesty. feel like a part of the family as well great communication with service and my contract on my car where i can feel safe. More
by MARCOSTTEGO
Employees Worked With
Chad DeCaeny
June 15, 2018
Came in for an oil change The staff was friendly, personable, & recognized me from a previous visit. I was out in less than an hour, & even given a small discount because of my The staff was friendly, personable, & recognized me from a previous visit. I was out in less than an hour, & even given a small discount because of my patronage. Outstanding service!!! More
by dlindsey1222
Employees Worked With
Francisco Hernandez Frias
June 14, 2018
Very Efficient Very prompt attention to my appointment and completion of several issues in a reasonable amount of time. Waiting room conveniences much improved. And Very prompt attention to my appointment and completion of several issues in a reasonable amount of time. Waiting room conveniences much improved. And, the cost of items worked on was actually less than two other independent service center quotes. Also, Francisco is very good, efficient and knowledgeable. More
by techqb18
Employees Worked With
Francisco Hernandez Frias
June 13, 2018
Super Service Had an oil change and a/c problem done this week. Always pleased with my experience. Repair completed very timely while I waited. Nice customer lou Had an oil change and a/c problem done this week. Always pleased with my experience. Repair completed very timely while I waited. Nice customer lounge to relax in, watch a movie or enjoy a cold drink. Not only was the wòrk completed but my car was returned freshly cleaned. This is a great swrvice location/dealership. Love my Cadenza and love Fucillo! More
by Dan6051
Employees Worked With
Francisco Hernandez Frias
June 12, 2018
CUSTOMER SATISFACTION Excellent job - KIA should be proud to have these gentlemen working for them - BRAVO would recommend, my friends & people who've have asked about m Excellent job - KIA should be proud to have these gentlemen working for them - BRAVO would recommend, my friends & people who've have asked about my experience @ KIA !!!!! More
by BiIGRICH46
Employees Worked With
Michael Villa, John Mastropasqua
June 11, 2018
Excellent service Dusty always takes great care of me. Knowledgeable, takes time to explain everything. Doesn’t try to add on stuff you don’t need. Timely, finishes wor Dusty always takes great care of me. Knowledgeable, takes time to explain everything. Doesn’t try to add on stuff you don’t need. Timely, finishes work as promised. Friendly and takes good care of you while you are waiting. I have been having my car serviced here for over 2 years with the same service advisor. More
by vsemmons11
Employees Worked With
Dustin Zimmerman
June 11, 2018
Someone could have been hurt! Our Sorento was purchased at your dealership in 2013 and has been taken back there over the last 4-5 years for the oil change and tire rotation. Yest Our Sorento was purchased at your dealership in 2013 and has been taken back there over the last 4-5 years for the oil change and tire rotation. Yesterday my husband took it in for this service. When he left the dealership the SUV began to shimmer and shake. As soon as he could turn around and go back to let them know, they discovered two of the lug nuts were missing and the others were loose. This was rectified with an “apology”. If he had gotten on the interstate to come home to Spring Hill, the tire could have come off and the car would have flipped. I shudder to think of what could have happened. We will have to think long and hard about returning to this dealership in the future! More
by NANATHOMAS69
Employees Worked With
Edward Hernandez
June 10, 2018
Headlight problems Edward was the service person who helped me. What a wonderful, knowledgeable man. He is an asset to KIA. I would recommend this KIA Service to all Edward was the service person who helped me. What a wonderful, knowledgeable man. He is an asset to KIA. I would recommend this KIA Service to all if my friends. More
by cobia4299
Employees Worked With
Edward Hernandez
June 07, 2018
Oil change/ 5k service Chad took great care of me and was very helpful. I was in and out in about an hour. Thanks for the free coffee too. Chad took great care of me and was very helpful. I was in and out in about an hour. Thanks for the free coffee too. More
by ALANNUSZ
Employees Worked With
Chad DeCaeny
