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Kia of Wilmington

Wilmington, DE

4.7
347 Reviews
Kia of Wilmington was originally founded in 1916 as Delaware Motor Sales. In 1982, the current ownership assumed control of our AutoTeam Delaware dealer group, with Kia of Wilmington being added in 2009. We consistently earn Customer Satisfaction Ratings above Regional and National Levels, and we offer a great selection of services and amenities for both Sales and Service that we like to refer to as our Kia-Guarant-ia! Vehicle Purchase Kia Gurant-ia: A Personalized Sales Experience ** Great Vehicle Pricing ** Over 175 New, Certified, & Pre-Owned Kia Vehicles to choose from - In Stock, In Transit, and In Build Status ** "Start My Deal" online Payment Tool - Customize Your Payments including Tax, Checkout with PayPal ** Finance & Credit Experts ** Home Delivery Vehicle Purchases ** We Support Our Local Community!!! Service Visit Kia Gurant-ia: Available Valet Pick-Up and Drop-Off ** Free Loaner Vehicles ** Free Shuttle Service ** Free Multi-Point Vehicle Inspections ** Free Car Wash ** Competitive Service, Parts, & Accessory Pricing ** Free In-Dealership Amenities for Wait Services ** Kia Factory Trained Technicians ** Genuine Kia Parts & Accessories!
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1603 Pennsylvania Avenue

Wilmington, DE

19806

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Showing 347 reviews

November 28, 2018

Exceeded all my expectations as a client Drew was extremely attentive to my wants and needs from the perspective of what I required, what I could afford, and all the options in between. He w More

by Maggierose55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2018 -

Kia of Wilmington responded

Thank you for taking the time to write about your experience with us, Maggie! I am happy Drew was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best regards, Bob Dominick, Client Relations Manager, bdominick@autoteamdelaware.com, 302.656.3100

November 26, 2018

Approachable and Professional I went into the dealership with my son and daughter-in-law before dinner out together as their car had been stolen and they needed to replace it. Alm More

by Patty B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Maddox, David Stanton
Nov 27, 2018 -

Kia of Wilmington responded

Thank you for recognizing your experience at Kia of Wilmington, Patty. I am glad that Drew was able to show you what we strive to deliver. Always feel free to call or stop by if there is anything else we can do to help you. Kind regards, Bob Dominick, Client Relations Manager, bdominick@autoteamdelaware.com, 302.656.3100

November 25, 2018

Personal attention / teamwork The staff was very helpful and pleasant. This dealership is part of a group and they use teamwork to convert requirements. Drew provided us with perso More

by 1stKia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Nov 27, 2018 -

Kia of Wilmington responded

Thank you for leaving us your positive review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. Best regards, Bob Dominick, Client Relations Manager, bdominick@autoteamdelaware.com, 302.656.3100

November 21, 2018

Informative, helpful, understanding and kind Buying or trading a car while on a budget is nerve wrecking as it is, however, my husband and I were extremely impressed and well pleased with the ser More

by KCandelario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Sessoms
Nov 22, 2018 -

Kia of Wilmington responded

We cannot thank you enough for your wonderful review of Kia of Wilmington and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Kind regards, Bob Dominick, Client Relations Manager, bdominick@autoteamdelaware.com, 302.656.3100

November 03, 2018

Smooth,easy, awesome Thank you Drew Baker and everyone. This new Forte is amazing. Drew is a great salesman. Look forward to future business with you and the entire staff. More

by Smikin82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Kia of Wilmington responded

Thank you for choosing Kia of Wilmington! I’m very happy to hear of your positive experience with Drew and the team! Kind regards, Bob Dominick, Client Relations Manager, bdominick@autoteamdelaware.com, 302.656.3100

November 02, 2018

Best customer service of any dealership! Everyone was so wonderful from the moment I walked in the door! Very open and honest and not too pushy! I have been to many dealerships and this was t More

by Klane89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dapree Conover, Dorian Bell
Nov 06, 2018 -

Kia of Wilmington responded

Thank you for recognizing your experience at Kia of Wilmington. I am glad that we were able to show you what we strive to deliver. Always feel free to call or stop by if there is anything else we can do to help you. Best regards, Bob Dominick, Client Relations Manager, bdominick@autoteamdelaware.com, 302.656.3100

October 23, 2018

Great Team really great team - super friendly and helpful. I got a great car. Drew was super helpful and showed my a bunch of options to see what I wanted. Th More

by Meg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Kia of Wilmington responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Bob Dominick, Client Relations Manager, bdominick@autoteamdelaware.com, 302.656.3100

October 21, 2018

Great SERVICE from start to finish. Drew, Tony, David and everyone we encountered were customer centric in their approach. They worked with me on price, payment, terms and helped the car More

by Soulchef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Sessoms
Oct 29, 2018 -

Kia of Wilmington responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Best, Bob Dominick, Client Relations Manager, bdominick@autoteamdelaware.com, 302.656.3100

October 16, 2018

Excellent salesman! Larry Price made buying this used car and trading in my truck painless! He’s an excellent salesman who listened to what I needed and provided a match. More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Price
Oct 29, 2018 -

Kia of Wilmington responded

Frank, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Bob Dominick, Client Relations Manager, bdominick@autoteamdelaware.com, 302.656.3100

October 16, 2018

Great customer service I visited several dealerships in the area trying to decide on a car and the staff at Kia Wilmington had the best customer service by far. Drew, my sal More

by calliezim
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angie Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Beamish
Oct 29, 2018 -

Kia of Wilmington responded

Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Best, Bob Dominick, Client Relations Manager, bdominick@autoteamdelaware.com, 302.656.3100

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