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King City Chrysler Center

Mt Vernon, IL

4.7
323 Reviews
At King City Chrysler, we are committed to exceptional customer service and quality cars, at affordable prices. Our team is proud to serve the communities of Mt. Vernon, Fairfield and surrounding areas. We look forward to providing you with the best car buying experience possible. Shopping for a new or preowned vehicle is fun when you visit King City Chrysler Center Inc, located in Mt. Vernon, Illinois. Our customers come from throughout the St. Louis, Missouri, metro area to take advantage of our low-pressure, hassle-free experience. We also have an extensive inventory of new and used cars, a service department, and plenty of other perks.
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1603 Broadway St

Mt Vernon, IL

62864

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Showing 323 reviews

December 24, 2022

Professional and courteous, scheduled for one thing, but was able to add on another problem with no trouble . More

by NURSELPN92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

King City Chrysler Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing King City Chrysler Center. Greg Krahn Service Manager

December 05, 2022

This place was awesome to deal with. I am so glad I stopped by. Thanks! More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

King City Chrysler Center responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Jeff, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Greg Krahn Service Manager

December 01, 2022

Salesman Dustin Crabtree listened to what I was looking for and found the vehicle. He is very knowledgeable and very friendly and polite. He made my purchase easy. Doug finance manager was very accommodat More

by marthahaywood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Crabtree
Dec 02, 2022 -

King City Chrysler Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing King City Chrysler Center. Kip Grob General Manager

December 01, 2022

Trent was a total bad xxx! Highly recommend him to any and everyone in need of a new vehicle! More

by KELSEYFREES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry!
Dec 02, 2022 -

King City Chrysler Center responded

We are very happy Trent provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kip Grob General Manager

November 25, 2022

I actually was at the Ford Dealership next door, car broke down while traveling with a 6 month old baby from Denver, CO to Kingsport,TN. I had been considering getting a new car and was intending to get More

by c.ellerson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Crabtree
Nov 26, 2022 -

King City Chrysler Center responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kip Grob General Manager

November 19, 2022

Great place to buy a car. Friendly honest down to earth place to deal with. More

by Robb Bute
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

King City Chrysler Center responded

Robb, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kip Grob General Manager

November 19, 2022

The purchasing experience was pleasant. No pressure tactics were used. It did take about six hours from start to finish, but that is to be expected. I would like to say, while the dealershi More

by SMEAGHER61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

King City Chrysler Center responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Karl met your expectations. Thank you again for choosing King City Chrysler Center, we look forward to having you as one of our valued customers for many more years to come! Kip Grob General Manager

October 31, 2022

The service department was very friendly and did the work needed in a far amount of time. More

by brmayberry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

King City Chrysler Center responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Greg Krahn Service Manager

October 14, 2022

Took the car in for a recall, it took longer than expected, but they made sure I had a ride home from my doctor appointment to car dealership to get my car. Very friendly staff, everyone of the peop More

by vickywinchester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

King City Chrysler Center responded

Thank you so much for your excellent review, Vicky! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at King City Chrysler Center to be a positive one. Please don't hesitate to reach out if you need anything else. Greg Krahn Service Manager

September 16, 2022

Ease in getting an appointment in a time frame that fit my schedule. Jeep was taken in for service and returned very quickly. Friendly Staff!!! Great experience as always. More

by timdye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

King City Chrysler Center responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Greg Krahn Service Manager

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