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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,104 Reviews

2,104 Reviews of Kings INFINITI - Service Center

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June 08, 2025

They provided excellent communication and thorough examination of my vehicle. I didn't feel any pressure. More

by R00KIE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Clean and the workers are friendly and welcoming lhave been dealing with KARLA explain everything and make sure i understand More

by NPRYCE22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Matt is the unsung Hero at kings and the service was fantastic, i would recommend this shop to friends and family. More

by josemgutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

I came 3 times to the Service because creaking from my seat, they didn’t fix but made it worse, now I have a bad noise with broken seat clasp, I will not recommend to anyone use this service center, very More

by JAVLONBEY1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

I came back today on May 30th to speak about my car seat noise problem, representative of the service Carla Martinez was rude to me about the my honest review which I left on dealerrater.com didn’t let me s More

by JAVLONBEY1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carla Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

John Russo is the best advisor. He always makes me feel comfortable and confident in my service visit ~ More

by LEEQ9111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Matthew was fantastic - he kept me updated on the progress and was very pleasant. The check-in process was quick and easy More

by AMLARGE75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

People are very nice and they know perfectly the job. I am already 4 times using this dealer ship and recommend to many people. More

by MLEYBOVICH1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

great service but their is no reason i should have to wait 3 hours for an oil change More

by BEAR11236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

Matt was extremely helpful and communicative. He made my first experience with Infiniti service great. More

by KENYAROSAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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