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2,095 Reviews of Kings INFINITI - Service Center
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October 23, 2024
Matt is amazing! Very professional, and caring! Keeps you updated with what’s going on with your vehicle. Truly my best experience there! Whenever I have an issue wit Very professional, and caring! Keeps you updated with what’s going on with your vehicle. Truly my best experience there! Whenever I have an issue with my vehicle I call Infinity and ask for Matt, I honestly wouldn’t want to deal with anyone else but him. You can tell he knows what he is doing, not trying to rush you out of there, and genuinely seems to care about his customers and making sure they are happy with the service. More
by EJOYCE9406
Verified CustomerEmployees Worked With
October 23, 2024
Service overall was average. I told them that my brakes were squeaky,and they did not do nothing about I told them that my brakes were squeaky,and they did not do nothing about More
by DIMAOCEAN
October 22, 2024
They did a good job on my vehicle they even gave me a license plate cover license plate cover More
by steven.thompson8546
Employees Worked With
October 21, 2024
M your CSR rep receptor and proactive keeps you on informed gets you car back promptly informed gets you car back promptly More
by WANMIT70
Employees Worked With
October 20, 2024
American Greed I received my car in a condition worse, than I brought it to the shop. I have to take it to a professional mechanic for the repairs, after I paid almost $3 000 to Kings Infinity. They made than I brought it to the shop. I have to take it to a professional mechanic for the repairs, after I paid almost $3 000 to Kings Infinity. They made a steering wheel loose and the car is pulling to the right like crazy. No wheel alignment was done, in spite of my request. They charged me for tires replacement which was caused by defected wheel bearings and should be covered by warranty. I was their loyal customer for mor than 10 years, I never had any problems before. With a new manager JOHN RUSSO, the quality and good reputation went down the toilet. Sloppy job, cut corners, complete neglect of their duties, misleading customers, inflating charges. Ripping off seniors, women and kids is their slogan. More
by LORAPONY
October 20, 2024
Incredible customer service, very personable and thorough, Matt Rattien in particular. He was very understanding and responsive in a very difficult and stressful time for me thorough, Matt Rattien in particular. He was very understanding and responsive in a very difficult and stressful time for me More
by andreapaulinet
Employees Worked With
October 19, 2024
It’s very good and i love taking my vehicle there the people is very friendly people is very friendly More
by EYONHUMPHREY4444
October 19, 2024
This dealership service center does not prioritize customers and does not abide to scheduled times. This center also does not inform customers about current updates customers and does not abide to scheduled times. This center also does not inform customers about current updates More
by TYWATSON19881212
Employees Worked With
October 18, 2024
John is the always so helpful the staff is very kind and professional John is the best professional John is the best More
by DAJ6181959
October 18, 2024
Great service as always will be using Infiniti Service department with every Infiniti that I have!! Keep up good work department with every Infiniti that I have!! Keep up good work More
by GOSHKA326
