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Klaben Chrysler Jeep Dodge Ram

Kent, OH

Overview
Employees
Reviews
Vehicles
4.9
8,721 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 8,721 reviews

November 24, 2022

Very nice working with Joey slagle a Mark Drayer. Both did a wonderful job helping me to decide in a vehicle More

by mmc1389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Drayer
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November 23, 2022

I receive great service from the time I pull into the parking lot. Everyone is professional, patient, and very polite. I would, and have, bought many vehicles from Klaben, exclusively from Don Jacobs. More

by Mary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
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November 21, 2022

Had a small leak in front tire, Klaben was able to get me in, remove small nail causing leak and i was done all within an hour or so. Thanks again Klaben More

by gfskully
Recommend Dealer
Yes
Employees Worked With
Nikki Ripley
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November 20, 2022

I have been looking for a new truck for a few months. And Cleburne had the best prices I could find with the best warranty. And my salesman Chris was excellent. He was patient when we were trying to make More

by madison3116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Hamilton
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November 20, 2022

Thanks for ur services to repair my van recalls . However at 18790 miles not sure anything else that was mentioned was really needed on it right now. More

by Msrob16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Davis
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Nov 20, 2022 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to complete and return your review. It is so important to us that your have an exceptional experience each and every time that you visit any of our facilities. We ask for your feedback via many different avenues because we truly want to hear it. Your kind words are affirmation that our culture works. Please also know that value, integrity and empathy are at the core of who we are and what we do. I would welcome the opportunity to speak with you so that I may gain a little more insight into your experience and the recommendations that were made. Might you have a few minutes to speak with me? I promise to make whatever arrangement are needed to ensure that our conversation does not cause any undo inconvenience. I can be reached at 330-673-3139 ext: 409. You can also email me at jarnold@klaben.com. Kindly, James Arnold

November 20, 2022

Took 2019 dodge grand caravan in for miss fire cylinder 4 diagosed quickly.Took little longer to make repairs than I liked but kept me informed on progress. Fixed now and working good. Thank You Nikki More

by Bernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ripley
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Nov 23, 2022 -

Bernie responded

So far van is running good . Thank you for taking care of this issue, keeping me informed on progress. Bernie

November 18, 2022

Chris Hamilton was so great to work with and found us the perfect Jeep for our family. Thank you for all of your help! More

by jpabst23
Recommend Dealer
Yes
Employees Worked With
Christopher Hamilton
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November 18, 2022

Klaben Jeep is the best dealership in the local area. The service department always listens to what you have to say and they take care of business. They will work with you all the time. More

by eagle160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Ripley
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November 17, 2022

Chris was extremely responsive, courteous and professional throughout our interaction. I never felt pressured to move in any certain direction in terms of my choice of vehicle. More

by robbeahn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Hamilton
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November 17, 2022

Professional, transparent and caring. Got me in quickly without an appointment due to unexpected engine light display. More

by Mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Davis
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