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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
8,721 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 8,721 reviews

October 31, 2022

My experience with Klaben was smooth as can be. The credit app on line was easy to use when I got to dealership, Justin Bolen was very knowledgeable and helpful. He took care of everything. He had More

by eliasd24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III
October 31, 2022

Great experience working with Justin and Gina, they are really knowledgeable about choosing the right vehicle for me!❤️ More

by Jeep321
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Franklin, Gina Williams
October 31, 2022

Klaben has always been my preferred dealer. They are the best dealership around and have the greatest customer service anyone could ask for. I always recommend Klaben to anyone that needs or is More

by Natefisher4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Beane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III
October 29, 2022

My second purchase from this dealership. Great salesperson. Highly recommend Joey S. Very smart about cars and prompt answers to all of my questions More

by mmc1389
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Drayer, Joseph Slagle
October 29, 2022

Nick and Klaben were so accommodating to my schedule. Nick went above and beyond and made this the best car buying experience I have ever had. More

by valerie10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III, Nick Kulich
October 28, 2022

I want to thank Nick Coolidge for going above and beyond for all the help getting our 2020 Gator is an awesome salis an awesome salesman we're very happy with the deal that we made and so happy that we had More

by xowuvybear
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Kulich
October 28, 2022

Very professional and it was easy to make the appointment, friendly and it was fast. More

by Wilson82m
Recommend Dealer
Yes
Employees Worked With
Amanda Davis
October 28, 2022

We took the buy out option on our leased Chrysler Pacificia. Justin has been our sales rep for many vehicles. He takes such excellent care of us every time. The entire staff including the service dep More

by HEIDIHOMESELLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2022

Dominic the service tech provided quality work with the customers best interests in mind. I will ask for him on my next service. More

by millerzoo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Terlaak, Clayton Williams
Oct 28, 2022 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to fill out a review of our facility and our teammates. While your score looks as if you had a positive experience, it also shows that possibly there is something more we could have done to receive a perfect score across the board. I was hoping, whenever convenient for you, that you would be willing to speak with me about what we could have done better to earn a perfect score. We use these comments in our teaching, training and coaching with our employees to ensure the best possible experience for every customer every time. Reviews and comments like this help to bolster our customer first vision and we always welcome the opportunity to receive feedback through multiple outlets. Please let me know when a good time to speak would be. Dennis Terlaak Service Manager 330-673-3139 x408 dterlaak@klaben.com

October 27, 2022

Friendly staff very helpful made the whole experience super easy and less stressful and was just all around a great experience More

by smcdowell90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Kulich
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