
Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Upfront honesty. Very friendly and professional. I would definitely recommend this dealership. Upfront honesty. Very friendly and professional. No back and forth games played, straight forward. No pr I would definitely recommend this dealership. Upfront honesty. Very friendly and professional. No back and forth games played, straight forward. No pressure. Staff is very knowledgeable about vehicles. More
Very positive experience with Klaben My family had been pressing me to replace my 2012 Dodge Caravan with 94,000 plus miles with which I was very comfortable. I agreed to go to Klaben si My family had been pressing me to replace my 2012 Dodge Caravan with 94,000 plus miles with which I was very comfortable. I agreed to go to Klaben since I was familiar with their service department. The first contact we had was Gil Perrin. He was very friendly and most understanding that I needed information about purchase or lease options and features of both the caravan or other choices. He was very patient and thoroughly answered my questions. I wanted a back up screen and side mirror warning of close vehicles. That left out the Caravan. We moved to the Pacifica. He offered a test drive, which I originally declined, but he had heard me say earlier that I did not want a black vehicle, so he took me to look at a Pacifica nearly the same gray of the Caravan I had. We then talked again a test drive and with my son-in -law agreeing with Gil that a test drive would convince me whether or not I liked the vehicle, I drove the car. That closed the deal. I loved the feel of the car and could see the road almost as good as the Caravan. That left all the paperwork and the option of leasing seemed most practical for me. Gil worked out the details. He was great with everything. He offered to help me learn all the new electronics I am not familiar with and is still doing so. He turned me over to Brian Franklin who very efficient and handled everything while the car was being detailed so I could drive it home. I had arranged with Gil to bring my Caravan title in first thing Monday and he was going to put my cell phone information in the Pacifica. Gil had an emergency Monday and I don't recall the person who stepped in and did that for me. He was most accommodating. Everyone I have encountered at Klaben has been first rate. Gil again yesterday helped me with adjusting to some of the technical features. One additional comment which has nothing to do with Klaben. This Pacifica came with Yokohama tires. I have never in my life driven on anything but Goodyear tires. When I started working at Goodyear in 1955, I bought a 1951 Hudson equipped with Goodyear retreads for $500. All my vehicles since have had Goodyear tires. This is a first for a long time Goodyear employee and current retiree. More
Trade in Leases Our sales person, Don Jacobs called us in since it was time to trade in our 2 leased jeeps. We are both retired now and with limited income we wanted Our sales person, Don Jacobs called us in since it was time to trade in our 2 leased jeeps. We are both retired now and with limited income we wanted to lease 2 vehicles but to get our payments down to what we needed them to be Don wasn't able to accommodate us. We decided to lease only one new car for the time being for significantly less monthly payment plus the savings on auto insurance. So far this is working out okay for us. Thanks, Don! More

Honest,easy and friendly-Wonderful Experience! Ask for Carl! Carl was wonderful. I had been to a couple other places in search of a new car and actually was able to find the car I wanted at a reasonable price. I Carl was wonderful. I had been to a couple other places in search of a new car and actually was able to find the car I wanted at a reasonable price. I was quoted a much higher price at other places for same car with LESS options. Carl was friendly and knowledgeable. He was timely and considerate. I will use Klaben and ask for Carl on my next lease/purchase and plan to let others know how well we were treated. More
Thanks for the Camaro I saw a used Camaro sitting on Klaben's lot that I loved, only problem my FICO score wasn't that great. I like to deal a lot with emails and phone cal I saw a used Camaro sitting on Klaben's lot that I loved, only problem my FICO score wasn't that great. I like to deal a lot with emails and phone calls which at first caused a small "hic up." When this occurred I contacted Brian in the finance department who got me set up with Car Eskerl. After 2 phone calls everything was worked out. I stopped by the dealership to sign papers and and in less then 2 hours I was driving the Camaro home. Thanks All More
Professional(A++) Service Department I have had service twice this year. 100% satisfactory service both times. Greeted with a smile and very professional from start to finish. Bonus...The I have had service twice this year. 100% satisfactory service both times. Greeted with a smile and very professional from start to finish. Bonus...They even have donuts and drinks while you wait! Can't get better than that. More

Not Pushy & They Listen! This was a great dealership to work with! I was looking at minivans and Chrysler was one I was interested in. When we got to the lot, no one “jumped” This was a great dealership to work with! I was looking at minivans and Chrysler was one I was interested in. When we got to the lot, no one “jumped” on us immediately, which was nice because we had time to look at the vans. Carl, the dealer we worked with, then came out and asked us about what we were interested in. He wasn’t pushy with us and he took the time to go over all the features of the van we liked and answered all of our questions without trying to “sell” us on anything. I am very happy with my Pacifica and loved working with Klaben! More
Found the perfect car! Caleb was great to work with. Extremely patient and helpful. Found answers to all of our questions or concerns, went above and beyond to make sure the Caleb was great to work with. Extremely patient and helpful. Found answers to all of our questions or concerns, went above and beyond to make sure the car was exactly what I wanted. After the purchase he even got in the car with me and helped me connect my phone and sync contacts. I would recommend Caleb and the Klaben dealership to anyone looking for a car. More
Ram 1500 Purchase Jeff is awesome to work with. Truck is great. Issues with cruise were resolved immediately with great service. Closing the financing was very quick Jeff is awesome to work with. Truck is great. Issues with cruise were resolved immediately with great service. Closing the financing was very quick and easy. 5 stars More
Excellent Service! These guys really take care of the customer. Joe Hilliard is exceptional. When I was picking up, Joe was on a call with a customer and he was so hel These guys really take care of the customer. Joe Hilliard is exceptional. When I was picking up, Joe was on a call with a customer and he was so helpful and patient with whoever he was speaking with. I'm sure there might be other advisers who are terrific at this location but Joe is #1 and because of his exceptional service I came back to the Chrysler/Doge/Jeep brand and to his service department. More