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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
8,179 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 8,179 reviews

June 03, 2017

Great service As a repeat customer, we always have a positive experience at Klaben. No pressure & very straight forward about what they can do! I will be back More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Devlin, Antonio Taylor
June 03, 2017

John Coco Had an awesome dealer! Very nice and outgoing made sure I understood what was happening every step of the way and even made sure I knew how to work al More

by VanHooseC22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III
June 02, 2017

Great Customer Service I am beyond thrilled with my experience at Klaben. Carl Esker made the whole process easy and was extremely knowledgeable. They got me in a new Grand More

by RobinMarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Esker
June 01, 2017

OK on oil change BUT you could not rotate my tires! Your team did not have the tools to rotate my tires due to rusted lug nuts. You recommended I take it to a Goodyear dealer and see if they could rota More

by PANDRJOHNSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham
Jun 01, 2017 -

Klaben Chrysler Jeep Dodge Ram responded

Hello and thank you for taking the time to provide us with your valuable feed back. As you know from submitting your review, we ask for feed back from our customers because we believe it is a true way to determine what level of service we are providing. In your case, I apologize for the service not meeting your expectations. As a Klaben customer you deserve better and we failed you on this visit. Your comments will be shared with our entire team as we look for ways to improve upon everything we do. I appreciate you taking the time to speak with our service manager Tom Papish earlier and giving him further insight. We have the resources to meet and deliver upon your service needs and if there is anything that I can do for you, please let me know. Again, thank you for your feed back. Mike VanHoose, mvanhoose@klaben.com, 330-593-6789.

May 31, 2017

Klaben, a Breath of Fresh Air in the Car Biz Words cannot express just how grateful I am to the staff at Klaben Chrysler Jeep Dodge and my wonderful sales rep Carl Esker! Who knew leasing a new More

by erikalauren24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Tucci, Carl Esker, Kim Devlin
May 30, 2017

Great experience We liked browsing vehicles in the lot with no pressure from sales. Don was very helpful throughout the process. He provided us with different options More

by NewRam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2017

Amazing! Considering I live two hours away Carl made buying my new Grand Cherokee incredibly easy. The level of service and ease in car buying made me apprecia More

by sky plunkett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Esker
May 30, 2017

Found it Thanks to Caleb Jacobs for helping us find the vehicle we love. We have purchased several vehicles from Klaben Chrysler Jeep Dodge Ram, Inc. and have More

by 5271961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Jacobs, Justin Stinnett
May 27, 2017

First time buyers I have had to deal with Klaben customer service before and that's how I was recommended. I've now had two great experiences dealing with the service f More

by Tom Whyde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Perrin, Kim Devlin
May 27, 2017

Amazing Gary was amazing. We had fun as well as my buying a car. The service I received was great. I will be coming back if I need another car. Thank you do m More

by Killerk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Damis, Kim Devlin
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