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Klaben Chrysler Jeep Dodge Ram
Kent, OH
7,950 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers!
Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,950 reviews
July 28, 2016
Professional - beginning to end Nick was friendly and very easy to work with. No hard sell, he asked what he could do to win my business and worked out a very fair lease on the Jeep Nick was friendly and very easy to work with. No hard sell, he asked what he could do to win my business and worked out a very fair lease on the Jeep I wanted. More
by Patriot1
Employees Worked With
Nick Brandt
July 28, 2016
Very good experience with service department. Justin Stinnet was friendly and courteous, and very knowledgeable. He took care of my truck in a quick and efficient manner. HE IS A REAL KEEPER! You Justin Stinnet was friendly and courteous, and very knowledgeable. He took care of my truck in a quick and efficient manner. HE IS A REAL KEEPER! You guys are lucky to have him. More
by Ramguy
Employees Worked With
Justin Stinnett
July 28, 2016
Easy sale, It was an easy sale. Most of the details except the paperwork were handled by the time we reached the showroom. We were a little disappointed about ha It was an easy sale. Most of the details except the paperwork were handled by the time we reached the showroom. We were a little disappointed about having to buy a new tire and license plate bracket to make the car roadworthy. More
by Bob Hartwell
Employees Worked With
July 28, 2016
Why come back.. I found out that Klaben in Kent hasn't notes my complaint about my cruse control while it was under warranty and now they find a problem with it out I found out that Klaben in Kent hasn't notes my complaint about my cruse control while it was under warranty and now they find a problem with it out of warranty and expect me to pay $150 dollars. More
by Cpc15
Verified CustomerEmployees Worked With
Justin Stinnett
July 27, 2016
Perfect buying experience! John had the vehicle we needed and at the right price to fit our budget. We had a couple obstacles to get through with our old lease, but he helped us John had the vehicle we needed and at the right price to fit our budget. We had a couple obstacles to get through with our old lease, but he helped us every step of the way making the whole process seamless. I highly recommend Klaben and John Coco. More
by GDoc
Employees Worked With
John Coco III
July 27, 2016
excel's at customer service This is my second time at Klaben, Kent, Ohio. My third JEEP Compass. (best described as a very well made go-cart on steroids) - my other car is a Ri This is my second time at Klaben, Kent, Ohio. My third JEEP Compass. (best described as a very well made go-cart on steroids) - my other car is a Riviera. To love the Compass, owning a Riviera since 2004, says a lot about the Compass in general. Got my first Compass somewhere else, second, at Klaben.. And, now my third Compass, also at Klaben. Dealt again, with Gilbert Perrin, now Leasing Manager. Gilbert delivers customer service. Period. He gets it. He is great and a pleasure to work with as far as the not so pleasant business of car finance entails. Brian Franklin, Financial Services Manager, is the other part of the my customer service experience at Klaben. Clear, concise. Any problems, you call them both and they will point you in the direction or resolve the issue themselves. Nice doing business with you again, Gilbert and Brian. More
by RENPEK6
Employees Worked With
Brian Franklin, Gilbert Perrin
July 27, 2016
Used parts specialist I brought my vehicle and because at the time of purchase one month ago my radio was malfunctioning as noted by my salesman. The service department I brought my vehicle and because at the time of purchase one month ago my radio was malfunctioning as noted by my salesman. The service department wasn't formed of the malfunctioning radio and supposedly ordered me a new one. After having to contact the service department and ask them is my part in yet since no one has bothered to call me, I was finally told yes it's here and I set up and up The appointment. But instead of replacing the radio with a brand-new part I got to use part installed in my bran new 1000 m The appointment. But instead of replacing the radio what a brand-new part I got to use part installed in my bran new vehicle. The face of the radio is scratched up and damaged and the service advisor didn't even bother to look at the repair that was done but then again he Geneva know why I was there. He kept thinking I wanted a service on my vehicle after owning it for only a month. More
by themorellos
July 27, 2016
Great experience My experience at Klaben was great. Gary worked extremely hard to get us inton our 2016 Jeep Compass. I will definitely be a life customer with Klaben My experience at Klaben was great. Gary worked extremely hard to get us inton our 2016 Jeep Compass. I will definitely be a life customer with Klaben and would recommend them to EVERYONE!!! More
by erika08
Employees Worked With
Gary Damis, Nikki Botsford
July 26, 2016
Happy! Nick was very upfront about all my different options. He laid out a lease and a purchase in black and white and explained to me the difference between Nick was very upfront about all my different options. He laid out a lease and a purchase in black and white and explained to me the difference between both as well as difference between 2-3 of the vehicles I was interested in. He was patient while I tried to make up my mind and discussed it with my family and at the end of the day I went home with a new car!! More
by Ssmyth2
Employees Worked With
Nick Brandt
July 25, 2016
Some of the nicest people you will meet The used dealer ship is great already did a review on them now i have came to the service center they have been great also they are quick and dont rip The used dealer ship is great already did a review on them now i have came to the service center they have been great also they are quick and dont rip you off! Great place i will be bringing my car back here to be serviced as needed justin and mike were both friendly and ready to help! I would recommend this place to anyone! More
by Ash1012
Employees Worked With
Justin Stinnett, Mike Thames
